FandangoReviews of fandango.com

They charge me 21.70 and did even give me access to the movie. My kids were so disappointed they couldn’t see the new trolls movie.

Bad I purchase a movie for my kids it cut off halfway through the movie. I will never purchase from them again. A waste of money $20. The customer number is 11 digit.

Didn’t work on any of my movies. I don’t have problems with any other services.

Shame on Fandango for charging pay per view rental fees of $20 for their “Premier” movies that can’t be seen in theaters right now due to Covid19 theater closures and knowing everyone is ordered home. Price gouging crooks!

They suck!!! Don’t use them. I had a gift card. Used it to Watch The invisible man. Couldn’t see it... black screen. They didn’t want to give credit because they said I watched it. I had to call AGAIN. They finally gave me the credit. The representative said not to rent that movie again because they had a lot of calls about not being able to watch it. So I tried The Hunt. Same thing... black screen. I’m not even going to waste my time calling because that’s another thing. They have you on hold for more than 30 minutes. They just want your money but you can’t see the movies. This was my first and last time using fandango. They stink. DON’T USE THEM!!!!! Use a different streaming app. If I could give zero stars, I definitely would!!

Purchased tickets online about 3 hours before the show. At the theater I was told I did not have tickets so I thought that maybe I had not completed my order on my laptop. Bought two new tickets for bad seats up front. When I got home I discovered my purchase had been completed and I was charged for the tickets. They sold the same seats to someone else. I wish Fandango could just look at ticket sales for that night and see the double charges. They refuse to help me and just say that because it's after the show they cannot offer a refund. IT WAS THEIR MISTAKE AND THEY WON'T REFUND ME. TERRIBLE CUSTOMER SERVICE!!! Will never use Fandango again!

I will never purchase tickets from fandango again. Did not get to see movie because children were not 21 even with parent present and they refused to refund my money. Someone kept our $98 dollars and didn't even get to see movie.

Purchased tickets and did not make the show. Fandango does not refund or even exchange after showtime of the movie. So they kept my money even though I didn’t see a show. Of course, rep told me they are a third party service and that is their policy. Will not be using their “services” ever again.