FandangoReviews of fandango.com

I have Fandango gift cards. Want to take my grandkids to see a movie. When I go to the website to purchase tickets NOTHING WORKS. No problems with any other website so it is the Fandango site. Went and loaded stupid ap on my phone. Went through process. entered their riduculously-long 19-digit Card # into the frickin check out. Only to get an error: We are unable to process your order. Sat on hold for 20 minutes on the customer service number and finally hung up. WILL NEVER, EVER USE FANDANGO AGAIN FOR ANYTHING and I will tell everyone I know.

Fandago is horrible they don't care about there customers. When I was on the phone with them they where rude and didn't care about the situation I brought to them.

I was charged double when I hit pay, never received my tickets because the email on file had a typo, and couldn’t reach customer support through their website chat at all. I only managed to find a phone number elsewhere. When I finally spoke to someone, I was denied a refund simply because I called after the movie ended — despite the fact that I never received the tickets and was overcharged. Very frustrating experience and zero accountability. I will not be using Fandango again.

Wish I had read the reviews before purchasing. I made a mistake in selecting the theater (Cinema de Lux Lowell instead of Cinema de Lux Hanover) and could not make an exchange. Zero customer service. Will never use this site again.

Wasn't able to easily refund my tickets because I had used a promo code. So by the time I called at 3:02, it was 2 minutes after the show time. Can't get a refund. Just use the theater you are going to to buy tickets, fandango is a pointless service

Unbelievable buffering issues make this service completely unusable. Everything worked fine under Vudu, and I had built a modest movie library. Since the switch to Fandango I can't make it through a single sitting without extreme buffering issues, regardless of the movie definition. Now the app just completely restarts in the middle of watching. The only reason I keep the app is for the movies I already purchased, but honestly I'd rather go back to DVDs. My TV is less than a year old, high speed internet, and all other apps work perfectly. The issue is clearly Fandango.

since voodoo became fandango at home. I have had nothing but problems trying to stream my movies. The latest one tells me that there’s an error and I’m in the middle of a movie and it won’t play. They call it a playback error. If you’ve not used fandango at Home, I recommend you avoid it.

I had never used this service before....bought a ticket to zootopia 2 and forgot the time and missed it....I called for help and the lady told me their policy is returns/exchanges are only allowed before the movie starts. She told me happy holidays and that was that....I paid for a movie I never got to see....I was really disheartened that they didn't make any exceptions as I never used the ticket. It was my first time with this company and my last.