FamiPrints Reviews | Read Customer Reviews of famiprints.com

FamiPrints Reviews | Read Customer Reviews of famiprints.com

FamiPrints reviews

474 approved reviews, newest moderated first

Ryan O.
Sep 9, 2022
Was able to change song within 10hrs of…
Was able to change song within 10hrs of making order because I used the wrong one (my fault). Order arrived on time and looks great. My only complaint is font for song title looks misaligned and not the same size..!?
Response from FamiPrintsNov 8, 2022
Thank you very much for the words of appreciation. Your satisfaction is our highest priority. Our goal is to make every customer satisfied with our services and products. We will work harder to continuously improve our service level and product quality. Thank you so much for your support and we are looking forward to serving you in the future.
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John S.
Sep 3, 2022
Best Gift Ever
I got this as an early anniversary gift for my wife, and she absolutely loved it. By far one of the best gifts I've ever found, thank you for making the anniversary of our special day even more memorable for years to come.
Response from FamiPrintsNov 8, 2022
Thank you very much for the words of appreciation. Your satisfaction is our highest priority. Our goal is to make every customer satisfied with our services and products. We will work harder to continuously improve our service level and product quality. Thank you so much for your support and we are looking forward to serving you in the future.
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Jessalyn B.
Sep 3, 2022
PERFECTION
The customer service was amazing, (I worked with David Smith) the shipping was lightening fast, the product received was spot-on. It couldn’t have been a better experience. THANK YOU SO MUCH!!!
Response from FamiPrintsNov 8, 2022
Thank you very much for the words of appreciation. Your satisfaction is our highest priority. Our goal is to make every customer satisfied with our services and products. We will work harder to continuously improve our service level and product quality. Thank you so much for your support and we are looking forward to serving you in the future.
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Chris
Sep 2, 2022
Absolutely disgusted with my overall…
Absolutely disgusted with my overall experience with this company. Ordered a customized print. Waited almost a month to get it (which I was fine with). When it arrived I opened it to see I received a literal blank canvas. Absolutely nothing on it. Have emailed them 3 times now and received nothing but a single automated response. Extremely disappointed with my experience. And before they ask me this in the comments… yes I put my order number, name, and email in all 3 tickets I created.
Response from FamiPrintsSep 6, 2022
Hi Christopher, Thank you for contacting us. First of all, we extremely apologize for this inconvenience. We sincerely regret that you received the incorrect design. We received your photos and after reviewing them, we determined that this is the printer's mistake and that we neglected to double-check everything before packing. We don't want this case to happen. In this case, We have resent and resolved the issues with you via email. Again, we are sorry for the issues & thank you for your understanding
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marvin D.
Aug 31, 2022
I was looking for a 9th anniversary…
I was looking for a 9th anniversary gift for my wife. I Google anniversary gift and came across this website. What better way to express your love than through song. The song I chose is one we had sung at our wedding. This company helped capture a memory of a lifetime especially being my wife is a huge Jamie Foxx fan
Response from FamiPrintsNov 8, 2022
Thank you very much for the words of appreciation. Your satisfaction is our highest priority. Our goal is to make every customer satisfied with our services and products. We will work harder to continuously improve our service level and product quality. Thank you so much for your support and we are looking forward to serving you in the future.
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Jessica
Aug 24, 2022
NEVER RECEIVED WHAT I PAID FOR
I ordered and paid for it but they never sent me my package! NEVER ANSWER MY EMAIL OR CALL!!!! DONT WASTE YOUR MONEY ON THIS SCAMMERS!
Response from FamiPrintsAug 25, 2022
Thank you for contacting us. We apologize for the inconvenice this has caused. Could you please send us your order or the email you used to place it to our support email at [email protected]? I will look into it as soon as possible. Once again, sorry for any inconvenience caused, and we look forward to your response. Thanks & Best Regard, Support Team.
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Mccallister-Carney D.
Aug 20, 2022
So easy to work on the website and…
So easy to work on the website and order. The print cam out wonderful and I’m very happy with it
Response from FamiPrintsAug 29, 2022
Thank you very much for the words of appreciation. Your satisfaction is our highest priority. Our goal is to make every customer satisfied with our services and products. We will work harder to continuously improve our service level and product quality. Thank you so much for your support and we are looking forward to serving you in the future.
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Tammy M.
Aug 18, 2022
The item is smaller than I thought and…
The item is smaller than I thought and I also thought It would be on actuall vinyl not a wood plaque,but I guess thats my fault for not reading the description carefully. Also the title of the song cover up the imprint of the song words. Overall it was just ok for me. My husband loved it though.
Response from FamiPrintsAug 19, 2022
Thank you for your feedback. First of all, we apologize for the unsatisfactory purchase experience Our products are made from wood as described. The wood part is made of exquisite environment-friendly fiber, wood, nontoxic, odor-free, craftsmanship & stylish design.The cost is a little high as a result. In the section on product details, we detailed the size and design. And we produced exactly what we described. If you want a custom design, we can help you with that. If you have any further assistance, please feel free contact to us. We hope our explanation pleased you. Once again, we apologize for any inconvenience caused We hope to have another opportunity to provide you with the best service the next time! Thank you for your understanding!
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