Michael
Not worth the money or headache
I was super excited for the pictures I ordered for my wife for our anniversary. Upon receiving them the quality was just ok. I probably could have gotten these from walgreens or walmart for cheaper and same quality. They also miss printed one picture and then charged an additional $35 to correct their mistake. I guess they don't have a QA department. Then on top of the $35, they also charged a foreign currency transaction fee, or at least my bank charged me the fee due to this company operating outside the US. I wasn't even aware this company was outside of the US, or I would have never used them. Over all the pictures look fine, just not worth the money and headache. Will not be using this company again.
Response from FamiPrintsOct 20, 2022
Thank you for your review. We are very sorry for your unsatisfactory shopping experience. I checked and found that we didn't misprint two prints and force you to pay. In the first order you entered the wrong date and the order was delivered to you, then we assisted you to resend the replacement order with the correct date and above all we covered the entire cost of the product. export, we only invoice you so that you can assist us with shipping costs, and are subject to your consent as our exchange with you. For international fees, can you please help us send a screenshot of the transaction, we will refund as soon as possible. I hope my explanation will calm your anger and clear your misunderstanding. If there is any dissatisfaction, please contact us via email support (support.famiprints.com) Hope to hear from you soon. Have a wonderful day!