FamiPrintsReviews of famiprints.com

Ordered a Custom Song Lyrics, Gold Vinyl Record for $94.90 on July 19th. 1- July 22nd got an email saying the order was shipped. 2- I received an email on July 25th saying my order shipped. 3- July 31st I received two emails at 4:44am saying that my order was shipped. When I check the tracking that day it said that a shipping label was created and that's it. 4- On August 1st I contacted them and on August 4th they told me this "We have contacted our carrier, and they confirmed your order is still in transit. The tracking number has a delay in updating the status of your order. We hope you can be patient in this case and wait for a FEW MORE DAYS." 5- Today is August 11th and I do expect it to arrive today since I can see that it is at my post office where I live. 6- ALSO on August 4th I received an email asking me to rate my experience with them. I HAD NOT EVEN RECEIVED THE PRODUCT YET!!! I wanted to be sure to write this review before even receiving the product because regardless of the product quality, I will never do business with this hugely incompetent company. If the product quality is equally as poor as their organization, I will simply dispute the charges and return it. Nearly one month has passed and I have not received an Anniversary gift for an Anniversary now past. Don't waste your money or test your patience with Fami!!

The print turned out perfect! I made a last minute change which they were able to accommodate.

Purchased this as a gift and was not disappointed! The couple loved it! Yes, definitely would recommend. Thank you.

I can't say enough good things about this company, exceptional customer service! My Song Canvas was damaged when I received it. The damage was clearly done by the shipping company, there were footsteps all over the shipping box it came in. I emailed FamiPrints a picture of the damage and they sent me a new one within 4 days I had it. Unfortunately the second one was also damaged by the shipping company. I emailed FamiPrints a picture of the damage to both canvas side by side. Most companies would have told me to eat shit, however FamiPrints sent me a third one at no additional costs which is finally perfect. That's how you're supposed to take care of your customer, and I wasn't even mean. I wish more companies handled their business this way, thank you FamiPrints!.

I really love this canvas as I gave it as a wedding anniversary present and my family really loved the treasure memories this is going to make. Great Quality

Everything was simple and easy and the blanket turned out great!

V poor customer service V slow reply Fail to give tracking number Order delayed badly Will NOT use ever again

I gave a plaque of a song my Dad had written and recorded 30 years ago for Father's Day. He loved it. Great job FamiPrints had done. Well worth every dollar