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FamilySearch (familysearch.org) has 115 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
Also known as
familysearch.org
Website
familysearch.org
Category
Nature & Environment
Listed on Five Star Index
2026
About these reviews
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The company replied to 2% of reviews.
Latest
Most recent review: October 2026.
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Constantly have to go back and correct your tree because people who don't know how to research or don't even bother to do any sort of research not even bothering to match dates, name, family, ect. Continuously merging or deleting people and everything else makes a mess out of your tree. You can't lock it and can't do anything about it except for correct it every time don't waste your time and energy.
AJ
Allen J.
it used to be good, no more.
it used to be good. Now, when l ask about my family, they give me different names from other countries and no the country that l requested. It is a mess.
JL
Julia “Luvti” B.
Useful
I found many useful records on FamilySearch, but some of them later disappeared from the platform and are no longer available.
RA
Randy
Great progress from working together
FamilySearch has a shared Family Tree with over a billion people in it. Many of the reviews are from people expecting to have their own, private tree, and are annoyed when someone messes up their data. The shared tree's goal is to identify as many people as possible who have lived, and how they are related. On almost every other site, you spend most of your time either re-discovering what others have already found, or copying from their trees. This feels cleaner, because you have one, consistent view of your data (whether or not it is actually right). But if you look at all the conclusions in all the trees at other sites, there is at least as much total error, plus massive duplication.
For me, the great thing about FamilySearch is that I can "pick up where others left off," and I can get new work done "once and for all", so that everyone benefits from my work.
I do believe there is room for improvement on how easy it is to correct the mistakes of others. And there should be more guidance to prevent users from making mistakes in the tree in the first place. But I love that I don't have to start from scratch in this combined tree.
PE
Peter
Zum Test habe ich mich selber genommen
Zum Test habe ich mich selber genommen, 1967 geboren, bin aber vor über 100 Jahren gestorben....
Bei einem Namen der so oft vorkommt wie Peter Meier mal gerade 3 Ergebnisse bei den Namen, alle anderen Namen waren nichtmal ähnlich....
CC
christophe C.
Awful site
Awful site, the search engine is useless, ask specific questions but give you everything except what you ask for. Waste of time
DY
Dys
Please do NOT use this site
Please do NOT use this site. I went on here to search my grandmother who passed away in 2024 and they have my name misspelled, me listed as a man (I am a woman and have always been one by the way), and also have it listed that my husband is my grandmother's grandson. How in the world are people allowed to edit data about someone's family that isn't accurately verified? My advice, stay away from this site and try to find information from close family members who can set you on the right path.
JC
Jan C.
Very poor idea
Very poor idea. the fact that you put your family tree on there, thinking it is YOUR OWN family tree,
then find out that anyone even remotely connected adds facts and people to it, with incorrect information quite often!
I got quite frustrated at having to alter facts and even delete wrongly-added people. having to check and re-check that no-one has tampered with my carefully researched tree.
I have stopped adding to it and have my own tree on the Reunion app. At least I know it's correct.