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FamilySearch (familysearch.org) has 115 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
Also known as
familysearch.org
Website
familysearch.org
Category
Nature & Environment
Listed on Five Star Index
2026
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The company replied to 2% of reviews.
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Most recent review: October 2026.
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FS manipuliert Eingaben um Ihre Sektenmitglieder
die zum teil total dement sind und so auch die eingaben aussehn zu schützen.
dies ist bei den personen des franken reiches sehr deutlich ( Karl der Grosse) -
FS ist NICHT an einem correcten Stammbaum interresiert sondern nur an den Daten der benutzer
SH
Steve H.
Lied About My Family Tree
I used to like the site until they turned into liars and frauds. They sent an email to me on March 13, 2023 stating i was related to George Washington. The instruction was to click again to see how. It then said I was an eighth cousin once removed and provided my family tree as supporting evidence. I told my grandkids, who were naturally excited and wanted to tell their friends, but their mom suggesting holding off until further verification. I could not find any and a few days letter, followed up with Family Search and was told I was not related to George Washington at all. They had faked the name of an ancestor on the family tree it turns out. What was gained by them for such blatant lying, I have no idea. I will never trust them again for anything.
CP
C P.
ENDLESS, unstoppable, SPAM
I've been trying to unsubscribe from the regular spam mailings from this company for weeks after making the mistake of expressing interest. Even logging into my account and explicitly cancelling there doesn't work and the spam keeps rolling in.
RE
ResearcherA
Awful
Awful, clunky, too many inaccuracies. No way to merge duplicate entries and maintain the different info garnered in both - you should be able to keep the different information like different name spellings as alternates within the same person’s records! And if one entry is only aware of one marriage and the other is aware of another, or one record knows about some children and the other record knows about others- or one record has more details about one area of the person’s life and the other profile covers details from another period of their life, it should be easy to combine the records - like with Ancestry. Familysearch is the worst genealogy site I’ve used. Just because it’s free doesn’t mean it’s good, or accurate.
There are going to be people I’m related to that I will never find becaof this issue - separate entries for the same oerson.
Also, familysearch doesn’t let you differentiate between known adoptions or step families. So it messes up any true chance at genealogical research.
I’ve used it for 2 days and it’s completely awful.
Plus, if you make a mistake, it doesn’t let you correct it easily, or if you see a mistake or missing information from a record, doesn’t let you add it - it keeps defaulting to the incorrect one.
And people disappear from the tree so you make a new entry but if they’re living you don’t have the option to merge duplicates (because there wilo be 2 entries fir thise people now even if you had to enter their details again because of the glitch of the tree entrees not automatically populating the profile entries family members lists and vice versa.
I wouldn’t trust anything I found on familysearch to be accurate from what I have already seen of the records on my known family!! Just 2 days to see all these flaws! That’s very bad.
I won’t be wasting any more time with it.
(& I only checked it out because I got an invitation from a friend saying ‘let’s see if we’re related’ so something to that effect.
Because the system doesn’t care enough about its users to differentiate between adopted & biological relatives, the ROOTS TECH matches are wrong as well.
It’s extremely frustrating and not user friendly where accuracy is concerned.
I wanted to merge 2 entries that I know for a fact are the same, but it would have deleted all the info from one in favour of the other (including files and records crucial to the person’s profile!) THAT IS NOT WHAT MERGE MEANS!!
It’s so shockingly bad.
And checking out their help forums I have already deduced that these have been an ongoing problems that remain unresolved.
What is the actual point of the site/app/project if they don’t care about accuracy or improvements?
I’m actually disgusted. Such a waste. I could be so good potentially.
JH
Jelte H.
Looking at this site I found a number…
Looking at this site I found a number of my family members marked as deceased when they are still well and living.
BM
Berit M.
Family Search for couple of years now
I have been using Family Search for a couple of years and love it. The site is well organized and easy to navigated. Visually this site makes sense to me.
They are prompt in answering written questions. And either connect or let the user connect to information to build family trees. They also provide some of the best tutorials and supporting genealogy information!
JS
Jennifer S.
I started using family search c.2006…
I started using family search c.2006 and always found what I was searching for. But in the last few years some changes must have been made to it because finding what I have typed into the search boxes has become an infuriating task. I put in the terms, e.g William Cato - but get William Edward Cato or Frederick Cato....anyone but the person I'm looking for and always outside or inside of the date I've specified. It's a really frustrating experience now whereas before it was simple and I always found what and who I was looking for. Which ever techs ruined this site should be fired. And, to the 7th day adventists PLEASE put this site back to what it used to be - Wonderful, Helpful, simple to use.
CP
cristina P.
E' un software organizzato molto bene
E' un software organizzato molto bene. Davvero il migliore in circolazione.