FamilyPoolFunReviews of familypoolfun.com

My experience with FamilyPoolFun was AWESOME!! Jay and the team were very helpful in determining the right pool cover to replace an existing one. Ordered on a Tuesday and received Friday!!!

I was having trouble finding the correct bolt pattern for my safety cover for my 20 year old pool. I told Jay what I had and he knew exactly what I was talking about and promised me he had what I needed. I even insisted I walk outside and explain to him how my bolt pattern lined up and he told me what I had before I told him. Ordered on a Friday evening and received product on Wednesday. GREAT GREAT GREAT service and competitive price. Thanks, Jay

EXCELLANT SERVICE AFTER THE SALE. I bought a pool from Jay last summer and 2 months after the 1 yr warranty expired my filter started leaking. Jay and Amy were able to get the manufacturer to replace the filter because it was clearly a seam that just started cracking for an unknown reason. They went above and beyond to get it replaced to save me hundreds of dollars. Definitely will recommend this company to my friends.

Family Pool Fun is a business with a personal touch. They value each and every customer . They stand behind their products . Years ago when we bought a pool that we were putting up ourselves we were having trouble understanding part of the instructions . My husband called and talked to someone on the phone ( on a Saturday!) . He was most kind and helpful . We have enjoyed our pool for 12 summers now . I highly recommend this company. We have also purchased pool accessories and have always been highly satisfied over the years

Excellent experience with Jay at Family pools. He did everything possible to help us with a pool problem we had. If not for Jay, we would have had to tear out our pool and replace it. Thanks again Jay!

The pool I purchased is exactly what was shipped, the box was torn and I didn't think any parts where missing, but when I attempted to assemble it almost a year later , there was a couple of small pieces missing. I called family pool to purchase the missing parts, because I knew after that long a time there would be no way to claim the parts missing. But instead family pool sent me the missing pieces with no charge and followed up twice with me to make sure I was taking care of. This is a great company to deal with on a pool purchase from my experience. The staff are very helpful thank you so much.

Searched everywhere and decided to order from Family Pool. The pool was as described and we are very please. Had one item missing but after notifying them it was shipped. The thing is when ordering something online that cost this much you worry of being ripped off but I truly believe this company is a class act and one can be assured he’s dealing with a good company. We are very pleased

I spoke with Jay today about a part I needed for my pool that I purchased in 2017. Jay was prompt in returning my call, getting what I needed shipped out quickly. I would recommend family pool fun to anyone. Great company to do business with.