Family PandaIn 2017, a bunch of artists with a passion for limited edition t-shirts started selling designs on Facebook fanpage. In 2018, Family Panda brand was officially launched. At Family Panda, you will find perfect gifts for your family, such as mugs, apparel, blankets and home décor ideas on all occasions. Our artists and loyal followers are the creative blood in our cottony veins. We thrive on their ingenuity, bringing only the best designs to life.To find out more about Family Panda and to read some Frequently Asked Questions, please go to our service section, or you can always contact us using our contact page.
Family Panda (familypanda.co) has 577 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingWedding & Party · San Clemente, California
Excellent
Wedding & Party · Gold River, California
Excellent
Wedding & Party · Long Beach, California
Excellent
Wedding & Party · Victorville, California
Excellent
Showing 26 reviews with 4 stars · Clear filters
Brittney M.
At first I was sent the wrong cup.. but that problem was fixed fast and I was sent the right cup within a few days and the cup is very nice
Response from Family PandaJul 5, 2021
Hi Brittney, glad you like the mug. Thanks so much for bringing this issue to our attention as mistakes happen occasionally but we're here to fix it. For any future questions, please contact Family Panda team at [email protected]. Have a good day, Quin from Support Team
Amy H.
I love it but it is smaller than I thought
Response from Family PandaJun 30, 2021
Hi Amy, glad you love your personalized poster. If you'd like a bigger one than the 10" x 8" you ordered, we have other options for you like 24" x 16", 48" x 32" and so on. If you'd like to discuss how we can your experience even better, we're happy to assist you at [email protected]. Thank you so much for sharing, Quin from Support Team
Cheryl B.
I would have liked for the graphic on the mug to be larger. It is hard read without it being right in front of you.
Response from Family PandaJun 29, 2021
Hi Cheryl, thank you for your feedback. We want to bring quality products to our customers so please check your email as our agent - Lily has sent you a message with detailed instructions. Thank you, Quin from Support Team
DanielLaura S.
Got my canvas a little later than expected, thought I ordered in enough time to get it here when I needed it, but it came out so beautiful. I only wish I would have chose the bigger one to fit my wall better, I feel like this one is too small. Over all very pleased and world use them again!!!
Response from Family PandaJun 15, 2021
Thank you for your kind words. We're glad to know that you like our canvas and services. For future orders, please feel free to check our time frame on our website, or contact our support team for detailed information as we're always eager to bring you better products and services. Quin from Support Team
Errol V.
Great mug! Excellent customer service! I look forward to purchasing more products in the near future!
Response from Family PandaJun 2, 2021
Thank you for the great review! We’re so happy you loved your experience and can’t wait to serve you again soon! Ciara from Support team
Nanette S.
Hoping to get my original order that was lost in transit soon. The , 2nd order was good received within 10 days and was satisfied withy purchase
Response from Family PandaJan 28, 2021
Dear Nanette, Thank you for your review. Regarding the replacement for your first order, it has been delivered to you on January 27th and we hope that you have well received the item. Once again, thank you so much for your kind understanding and hope you will enjoy the items. Best regards, Tracey from Family Panda
Linda C.
Good experience with this organization. Quality of my order is excellent.
Kim
The Christmas ornament was late but I do want to commend this company for the constant communication as I knew they were trying to get it to us!