Family PandaReviews of familypanda.co

Response from Family PandaDec 25, 2020

Dear Meggy, We are sincerely sorry for the unpleasant experience you had with us. We would like to explain again that the mug you received was exactly the same as the 11 oz mug's mockup and it's the difference in hand sizes of people that makes it feel like it's small or big so we hope you can understand this. Besides, the mug you received is really cute and we believe that it will still make your partner happy and enjoy all Christmases from now on with you fully. All the very best, Quin from Family Panda.

Response from Family PandaDec 25, 2020

Dear Cameron, We are sorry that you haven't received your order. Since your order is shipped internationally and the Covid-19 has affected heavily on the transportation line of all areas, your order was rerouted to ensure that the item can be delivered safely to you. We hope our email with the updated tracking link finds you well and please stay safe and healthy. Thank you for your patience and your kind understanding during these challenging times. Best regards, Quin from Family Panda.

Response from Family PandaDec 25, 2020

Dear Stephen, We are sorry that you haven't received your item. Due to the heavy impacts of Covid-19 on the transportation line of all areas, your order was rerouted to ensure that the item can be delivered safely to you. Hope our email with the updated tracking link finds you well and we wish you safety and good health. Thank you very much for your patience and your kind understanding in these challenging times. Best regards, Quin from Family Panda.