Family Panda Reviews | Read Customer Reviews of familypanda.co

Family PandaReviews of familypanda.co

3.4577 reviews
Wedding & Party
454 Las Gallinas Ave, San Rafael, CA, California

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Family Panda

About Family Panda

In 2017, a bunch of artists with a passion for limited edition t-shirts started selling designs on Facebook fanpage. In 2018, Family Panda brand was officially launched. At Family Panda, you will find perfect gifts for your family, such as mugs, apparel, blankets and home décor ideas on all occasions. Our artists and loyal followers are the creative blood in our cottony veins. We thrive on their ingenuity, bringing only the best designs to life.To find out more about Family Panda and to read some Frequently Asked Questions, please go to our service section, or you can always contact us using our contact page.

Family Panda (familypanda.co) has 577 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: familypanda.co
Website: familypanda.co
Category: Wedding & Party
Location: CA, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 62% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Family Panda reviews

Showing 201 reviews with 1 star · Clear filters

Tati The L.
Dec 26, 2020
IF I COULD RATE IT NO STARS I WOULD
IF I COULD RATE IT NO STARS I WOULD! SHIPPING IS EXTREMELY SLOW AND THEY DID NOT DELIVER IT TO MY ADDRESS AND I PAID FOR SHIPPING! I AM VERY UPSET WITH THIS COMPANY AND WILL REPORT THEM TO MY BANK
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Kay F.
Dec 26, 2020
Very disappointed
Very disappointed. Took weeks longer than supposed to to receive my order. Which was ordered for a mother of a deceased child. Only to receive someone else’s order. After receiving the wrong order I sent a message a week ago and still have not received a response. So upsetting for myself and another mother who didn’t receive what she ordered either.
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Bo
Dec 26, 2020
Communication was terrible
Communication was terrible. All communication was initiated by me/buyer. Didnt have size I ordered and only found out because I contacted family panda. Good luck trying to find phone number. Was a bad experience
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Fiedler E.
Dec 26, 2020
I ordered back in November and received…
I ordered back in November and received it before Christmas but the top was broken.
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Jennifer C.
Dec 26, 2020
Shipping took over a month and a half
Shipping took over a month and a half. Ordered a sonogram mug of our twins and they cropped the photo so bad all you see is one arm. Was meant to be a very special gift for my Husband with our first pregnancy. Very disappointed. I wrote my concerns to the company several days ago and still have not had any feedback or response.
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Fred L.
Dec 26, 2020
I still have not received my order I…
I still have not received my order I placed 28 days ago
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Christina P.
Dec 26, 2020
I still haven’t received my order
I still haven’t received my order! Just keep getting the same reply. I ordered one month before Christmas!
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annonymous
Dec 26, 2020
Disappointed. First & last order.
I ordered Thanksgiving. 2 weeks later, tracking shows it had not shipped yet. I sent an email and auto response indicated customer support would get back in 2 business days. Another week passes and still no response. There is no number to call either! (What business does not have a customer service number to call? If there is one, they do a great job hiding it!) Meanwhile, I am getting emails on promotions to buy more and even an email that says its been a while since I placed my order and sent me an offer to buy again? I then sent 3 more emails. After about 4+ days finally a response. I ended up getting my order just a few days before Christmas. Product was fine. Overpriced and not worth the wait or frustrating experience with lack of communication. I wonder if my package would have been shipped or would have ever arrived had I not reached out multiple times on my own! I was wanting to support small businesses this year. This is one I will not be ordering from again unfortunately.
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