Familycustom GiftsLet FAMILYCUSTOM-GIFTS™ adorn your inner world by resonating between emotions and art!
Familycustom Gifts (familycustom-gifts.com) has 100 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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james B.
Not at all what I expected and took for ever to get it
Response from Familycustom GiftsJan 10, 2023
Hello, We are so sorry to hear about your experience with your order. Please kindly be ensured that this is only an unfortunate & uncommon issue. We have already reached out to rectify this for you. Please check your email.
Jamey K.
I love my product I order but it takes forever to get your package. So if you want something shipped quick I won't order from them or order it a month in advance
Response from Familycustom GiftsJan 10, 2023
Thank you very much for your kind feedback. We are so happy that you are pleased with the quality of our products. At Family Custom Gifts, we always put satisfaction on top priority & we always try our best for you - our beloved customer. We are so sorry for the delayed shipping time due to the recent peak season. We hope that we will have a chance to serve you again soon. Have a great day!
A. T.
Shirts look great my husband loved his as much as I loved mine
Response from Familycustom GiftsDec 8, 2022
Thank you very much for your kind feedback. We always put customer satisfaction on top priority & we always try our best for you - our beloved customer. We hope that you would continue to order from us, for us to have a chance to serve you again in the near future.
Shonnekia S.
Well what had happened was.....I was totally up up to the sky when I picked out the perfect design for my 420 celebration. I chose the king size set when i actually have a calking or superking mattress!!! So it's missing some space on the bed like the space my mind was in when I purchased this. It's all good, believe me. I will be back to purchase with my brain in tact. One thing though, I wish the quilts were a little thicker.
Response from Familycustom GiftsDec 8, 2022
Thank you very much for your kind feedback. We always put customer satisfaction on top priority & we always try our best for you - our beloved customer. We hope that you would continue to order from us, for us to have a chance to serve you again in the near future.
Matricia
OMG I Love it the coloring and the design it's all beautiful. The pricing isn't bad at all.
Response from Familycustom GiftsDec 8, 2022
Thank you very much for your kind feedback. We always put customer satisfaction on top priority & we always try our best for you - our beloved customer. We hope that you would continue to order from us, for us to have a chance to serve you again in the near future.
Travis G.
So far, everything seems to be up to par. The mock image looked perfect and I hope it makes my sister and brother-in-law's 25th wedding anniversary that much more special when they see it.
Response from Familycustom GiftsDec 8, 2022
Thank you very much for your kind feedback. We always put customer satisfaction on top priority & we always try our best for you - our beloved customer. We hope that you would continue to order from us, for us to have a chance to serve you again in the near future.
customer
THANKYOU FOR YOUR GOOD SERVICE
Response from Familycustom GiftsDec 8, 2022
Thank you very much for your kind feedback. We always put customer satisfaction on top priority & we always try our best for you - our beloved customer. We hope that you would continue to order from us, for us to have a chance to serve you again in the near future.
Jennifer B.
The dimensions and image were accurate to the description and pictures. However, the the product is so thin even a fairly mild breeze will dislodge it from its spot. I wish I’d known that this doormat should really be used for indoor use only. It wasn’t that inexpensive and I just don’t know what to do with it.
Response from Familycustom GiftsJan 10, 2023
Hello, We are sorry to hear about your negative service experience with the order and would like to apologize. Your feedback gives us an opportunity to improve our services. Your complaint has also been shared with the customer management team so they can further investigate this matter. We strive for a 100% satisfaction rate in terms of customer satisfaction, and while we’ve fallen short, we will ensure this never happens again.
