Natasha G.
The whole process was easy
The whole process was easy! They’re willing to listen and take the time to wander any question you have. It was great service all away around.

Debt is stressful. We understand. Family Credit Management is a nonprofit organization that has been helping individuals and families get out of debt and regain financial stability for over 30 years.Our NFCC-certified credit counselors provide personalized, one-on-one guidance to help clients understand their financial situation and take control of their future. We offer a range of solutions tailored to each individual’s needs, including traditional Debt Management Plans (DMPs), debt settlement options for those who may benefit, and our exclusive DualTrack Repayment Plan, which combines structured repayment with strategic settlement when appropriate.For clients who are unable to repay all debts at once, we also offer our Priority Pay Plan, designed to help manage limited resources while addressing the most urgent financial obligations. Our approach focuses not only on resolving debt, but also on long-term financial health through budgeting, education, and behavior-based strategies.As a nonprofit credit counseling agency, our mission is to provide honest, practical solutions that work in the real world. We work directly with creditors to help reduce interest rates and fees when possible, while supporting our clients every step of the way.At Family Credit Management, our goal is simple: help people reduce stress, regain control, and build a more stable financial future.
Family Credit Management (familycredit.org) has 788 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Credit & Debt Services · Chicago, Illinois
Excellent

Credit & Debt Services · Chicago, Illinois
Excellent

Credit & Debt Services · Chicago, Illinois
Excellent

Credit & Debt Services · Chicago, Illinois
Excellent
788 approved reviews, newest moderated first
Natasha G.
The whole process was easy! They’re willing to listen and take the time to wander any question you have. It was great service all away around.
Shirley
It was easy to do.
Carlis D.
Easy process. Staff were prompt and efficient.
Judy
Easy to work with . They understand this is stressful situation and help by being professional yet personable . I def recommend them !
Louise
Megan, the credit counselor was so nice and very understanding of my situation. She walked me through the program and how it worked. Thank you Megan, you have made my financial situation stress free!
Sandra T.
The people were very helpful and friendly and took care of my needs
Angela
Easy and quick responses to my questions.
Kenneth M.
Easy to understand.