Marilyn C.
If I could give this company zero stars…
If I could give this company zero stars I would..I ordered 3 pj's and all 3 came shoved horrendously in a small package, material cheap and stuck together. I complained to the company after spending over $100 and company was like sorry here's $27 refund..I couldn't even wear the PJs I had to spend another $100 for quality pj's. I'm still fighting to get my refund. I told them I will send pj's. So disappointed. I just complained to the better business bureau and I filed a dispute with my bank!!! PLSE SAVE YOUR MONEY DO NOT BUY FROM THEM!! Just a quick update after months of me disputing these charges, the company finally sent my refund today 02/9/23. Unfortunately this is a lesson for me to do better research before buying from a small business online. I am grateful for my refund and for their response, however I will not do business online with this company again.
Response from familychristmaspajamasbyjenny.comFeb 8, 2023
Hi Marilyn! Thank you for sharing your feedback. We’re sorry that you are not satisfied with the product on your order. We appreciate all critiques which greatly assist us in our commitment to constant improvement. Our support team from [email protected] sent you an email to give you the best support. Please help us check your inbox including the spam. Many thanks for your time and we sincerely apologize for any problem.



