FairShake Inc. was a startup to help everyday people achieve fair resolutions in disputes with the world’s largest companies, by transforming the bureaucratic nightmare of a consumer arbitration claim into a simple, expert-supported online experience.FairShake Inc. shut down at the end of 2023.Read more at the link below on how the consumer justice system can be improved to give more power to everyday people and less power to entrenched corporate interests: https://www.fairshake.com/reform
FairShake Inc. (fairshake.com) has 547 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Public Services & Welfare · Venice, California
Excellent
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Excellent
Public Services & Welfare · Los Angeles, California
Excellent
Public Services & Welfare · Carlsbad, California
Great
547 approved reviews, newest moderated first
Model R.
After 3 enraging months of wasted effort dealing with AT&T, FairShake solved the problem in 2 weeks. I wish I had contacted them sooner. I would have saved my self the rage & aggravation that comes from dealing with AT&T. it cost me $24. Best $24 I have ever spent.
Kim
the experience was satisfying. I would not have known about the settlement unless Fairshake wrote and wrote several times. Thank you. $90.00 is better than nothing.
Jeff M.
I wish there was an option to leave a no-star review. Fairshake is definitely a rip off!!! I was supposed to receive over $900.00 in a settlement from AT&T and was charged $193.00 by fairshake January 2022. AT&T was supposed to pay settlement in 30 days which should have been in February. It's now May and haven't seen anything. I emailed Fairshake, but of course no response to my email and no follow through. Hopefully they will make this right and I can come back to edit this review, but in the meantime, don't waste your money with this company.
Response from FairShake Inc.May 17, 2022
Hi Jeff, I'm sorry to hear about your frustrating experience. Sometimes we see companies not follow through on their signed settlement commitments, which is very frustrating. Other times it can be because certain requirements included in the settlement aren't completed -- most often the customer completing a tax form, or needing to return equipment. As we indicate in our update emails, the best way to contact our team is to log in to your dashboard at app.fairshake.com and use the live chat feature. If you log in to your dashboard at app.fairshake.com you'll also see any open requests from AT&T (for instance a tax form) and be prompted to send them a communication saying you haven't gotten the settlement. -MK
Marianna L.
The process was very fast.
Tam M.
I never got my settlement from Uhaul
Response from FairShake Inc.Apr 27, 2022
Hi Tam, This is frustrating! If it's been 60 days since you signed the agreement, and if you've completed any conditions on you from the settlement like possible tax forms, please log into your FairShake dashboard via app.fairshake.com to activate the next steps for following up with U-Haul. -MK
KIng Corey W.
FairShake is a rip off they continue to send you forms requests through a garbage online document signer website called hellosign… asking for you to fill out paperwork I literally filled out a form at least 10 times and submitted it to Att and they kept saying they did not recieve the form! I got at FairShake several times telling them I submitted the form and they did nothing! Then I get a letter from Att saying my case is closed after I pay FairShake now I’m requesting a refund of my money from FairShake and they won’t even return my emails FairShake shake is a rip off company and it appears they are working with the companies to defraud you! Once they get paid they can careless!
Response from FairShake Inc.Apr 27, 2022
Hi King, Thank you for bringing this to our attention. We're a small team trying to get things right but sometimes issues fall through the cracks. A member of our team has reached out to you--and to AT&T--to figure out what the missed connection is here, which appears to relate to a tax form that is required by AT&T to release your settlement. -MK
Larry K.
Most people I asked said it is almost impossible to get a penny from t mobile but fair shake managed to do it...very impressed
Des E.
I worked with them in their referral program and they tried to rip me off and disputed the money they paid me threw PayPal. This company is a ripoff.
Response from FairShake Inc.Apr 27, 2022
As we explained to members of our referral program at the time, unfortunately due to a technical error we overpaid bonuses on certain referrals -- where we paid the same bonus 2, 3 or even more times. While we appreciate the participation of our referral partners, we chose to request correction payments under our agreement with them. PayPal decided those were not within its power. Ms. Edwards in particular made 316 eligible referrals through our program but was paid for 470 and retained that money. We do appreciate her spreading the word about FairShake, but we did well by her.