Harold S.
It works we got our money and respect…
It works we got our money and respect we deserved
FairShake Inc. was a startup to help everyday people achieve fair resolutions in disputes with the world’s largest companies, by transforming the bureaucratic nightmare of a consumer arbitration claim into a simple, expert-supported online experience.FairShake Inc. shut down at the end of 2023.Read more at the link below on how the consumer justice system can be improved to give more power to everyday people and less power to entrenched corporate interests: https://www.fairshake.com/reform
FairShake Inc. (fairshake.com) has 547 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Public Services & Welfare · Venice, California
Excellent

Public Services & Welfare · santa clara, California
Excellent
Public Services & Welfare · Los Angeles, California
Excellent

Public Services & Welfare · Carlsbad, California
Great
547 approved reviews, newest moderated first
Harold S.
It works we got our money and respect we deserved
Against AT&T F.
Fairshake askes for the same form again, again, again, and again. I replied back as instructed DUPLICATE. DUPLICATE. DUPLICATE. Still they keep on, and keep asking for the SAME FORM. Even though I told the online chat rep, and I also told them by email. I even sent PROOF since I received the EMAIL THANKING ME FOR THE FORM. It has been since MARCH and here it is 3rd week of May. Fairshake charge me, but I will be calling my bank to dispute. Simple matter, but refuse to get it right. Also, one of the forms AUTOFILL YOUR NAME in and you HAVE TO GO IN TO DELETE IT, or they will BLAME YOU, and ask for it again, again, and again, with NO EXPLANATION.
Response from FairShake Inc.May 27, 2022
Hi, I'm sorry to hear about the frustrating experience! We're working on our product to minimize this sort of situation. Some companies require additional forms be completed to issue a settlement once the offer has been signed, and unfortunately we can't always confirm when a form reaches that company on the other end. MK
Sheries S.
These people are awesome. This is the second time I’ve used this company to help me resolve an issue with a company and each time they were able to help negotiate a settlement. Very friendly professional and very reasonable in return when having to pay for their services. You can’t beat 10%. I Will definitely use this service again and recommend it to many of my friends and family. If you are having discrepancies with your cable or telephone provider or Internet provider don’t hesitate to send them a message because fair shake is the firm that will definitely swiftly smoothly and effectively handle this matter!
chrystal A.
Fair shake resolved my issue within a couple of weeks. T-Mobile didn’t send me my entire phone order . they messed up my entire bill and added several extra charges that were entirely wrong , and every representative I spoke to at that company said they were glad to help but everyone had messed up my account even more ! I couldn’t get anyone to listen to me or help me , until I found fair shake. I had ordered two iPhone 11s and it was supposed to be a buy one get one free promotion because they were iPhone 11‘s they are not brand new nor do they have 5 G as advertised , and also as another promotion T-Mobile had ongoing I would also get a third line free for life ! the representative offered to give me a free phone case with my order and I told them I would only go with their service if they could give me two cell phone cases so that my husband and I could each have one so that we could both protect our phones because of the kind of work that we do , she said she checked with her supervisor and that it would be shipped Separately and asked if it was OK and that I would receive it in a few days because they were going to ship it out as expedited and I would get it a few days after my first order was shipped and I agreed to that, that was on my original order , two weeks later my phones were still sitting in the box and I’m still waiting on my iPhone case that I never received. I didn’t want to use the phones until I received protection cases for both phones so that they did not get damaged when we worked so waiting on that case was very important for me and the whole entire time everyone I spoke to From T-Mobile had lied another phone case had never been sent out no notes were ever taken down about my phone calls it was like I was a joke to them and as a customer I did not matter ! I called T-Mobile several times and spoke to several supervisors on several different occasions I was told that my phone case had been shipped out expedited but still a month later I Had never received it! I had had enough of being lied to and treated like I didn’t matter , so I took down employee numbers from T-Mobile, Emailed fair shake all of my information I had gathered , because after a month I still had not received my complete order from T-Mobile. Fair shake was fast and able to get my first month of service from T-Mobile free because I still had not used the phones yet After having them an entire month and they were able to have the remaining balance for my OtterBox case removed from my cell phone account completely because I never received the second case I was originally promised , and all T-Mobile‘s phone calls are recorded and I was ready to go to court if they didn’t come to some kind of resolution , I had been lied to and taken advantage of by a T-Mobile representative so that she could get commission on my sale and then continuously lied to by multiple supervisors and representatives, until I got in touch with fair shake and They were awesome at getting T-Mobile‘s attention immediately , and getting them to resolve all my problems I had been having with T-Mobile, and if I wasn’t satisfied with what T-Mobile offered me as a settlement they were ready to go to arbitration immediately with no delay! I am so grateful that I found fair shake and they were able to resolve my issue within a reasonable amount of time, only a few weeks where as it had taken me a month and I had accomplished absolutely nothing , they are very great at what they do , fair shake shook them up , and made them listen to my complaint and I would recommend them to anyone that is having problems or feeling like they have no one to turn to for help or feeling helpless against a giant company That thinks that they can just take our money and not stick with their commitments and agreements and take advantage of the customer! Fair shake definitely has your back when no one else does! I will definitely use them again! Let fair shake shake them up for you!!
Patrick F.
FairShake was incredibly effective and efficient. Resolution was much faster than I expected. I highly recommend FairShake.
Donna A.
Handled my claim very quickly and I had a response and resolution the next week. Highly recommended!
Sasha C.
Fair shake hit me up because they felt like I was a victim from AT&T they been charging me 600 or more every since I became a customer with them and my bill was supposed to only be like 2 to 3 something and they make sure that I get my money back
Doris K.
Just want to let everyone know that this was the first time I used Fairshake and I am very pleased and impressed with Fairshake. They helped me settle a dispute sooner than I expected, or that I feel nothing was going to happen because cricket wireless is a hard company to deal with. But Fairshake handle everything for me and I did not have to deal again with the company. They help me get what was fair, what belong to me in all fairness. Thank you very much fairshake. D kennerson, Lake Charles LA.