FairShake Inc. was a startup to help everyday people achieve fair resolutions in disputes with the world’s largest companies, by transforming the bureaucratic nightmare of a consumer arbitration claim into a simple, expert-supported online experience.FairShake Inc. shut down at the end of 2023.Read more at the link below on how the consumer justice system can be improved to give more power to everyday people and less power to entrenched corporate interests: https://www.fairshake.com/reform
FairShake Inc. (fairshake.com) has 547 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
FairShake, fairshake.com
Website
fairshake.com
Category
Public Services & Welfare
Location
Oakland, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 25% of reviews.
Latest
Most recent review: May 2024.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I went through a very unfair situation and I just wanted the mistake that was made with me to be repaired, I started to search for justice, because I couldn't afford a lawyer, until I found fairShake on Google, it was a light on my way, and justice has been done, thank you very much fairShake.
LG
Laura G.
Process was easy & very convenient!
Process was easy & very convenient!! I wouldn’t have been able to fight this without Fairshake. Appreciate this company very much!!
IC
Ian C.
took awhile but glad someone finally…
took awhile but glad someone finally believed in me
VW
Vickie W.
I had an issue with ATT over charging…
I had an issue with ATT over charging me on a phone line with zero usage because of some promotional deal. No phone issued to use service, no old phone activated to use service and no access to use. FairShake helped me. If you have an issue use them to resolve.
VB
Victor B.
Gigantic waste of my time
Seems like I'm just the latest in a long string of complaints. You've been warned! I ran into this "company" or whatever it is they're supposed to be (since they make it VERY clear they are not attorneys, but yet they'll "help" you with arbitration, to the point of perhaps even arbitration on your behalf if allowed, or at least that was what I was led to believe) - anyway, its all hogwash. I filed with them my complaint against venmo with all my incredibly detailed information about how they (venmo) had frozen my account, cancelled a transfer and then nonchalantly refunded nine people money they had sent me for completed transactions, to the tune of around $2,700. All of the people supposedly had contacted venmo and claimed they "didn't mean" to pay me. ('Cause you know, I just mind-controlled them through the internet and made them pay me, I'm that good) Odd, since they took my bitcoin with no issue and then told venmo they didn't mean to send me money for it. Or maybe they left that first part out. Anyway, after 45 days venmo finally sent a letter to fairshake - basically saying, "well we think we are right, and here's our idea of what happened". Fairshake folded like a deck of cards, and I get an email notifying me that "they can no longer help me". I tried extensively to get an actual reason WHY they suddenly decided to drop me like a hot potato, but all I got was developmentally challenged run-around games that never gave me a conclusive answer. My own conclusion was simply that venmo had had their legal contractor respond, and that was enough to make fairshake fold. Don't waste your time. Go get a real attorney. You'll thank me and the others here.
PB
Pamela B.
I wish I could give less than 1 star
I wish I could give less than 1 star, this has been a huge headache, they contacted me in regards to my AT & T bill, and I agreed to a $700 settlement back in May. It is now August, and they are continually trying to charge me $139 , which I did agree to , but after receiving settlement only. Every time I get correspondence from them , it spins me in a circle, they never read the previous note and are always advising that my settlement is coming from AT & T and try to pt the blame on them. If this is the case I don't owe them anything, because they aren't doing anything to help. I've been waiting, and been told the check was ailed, and that I need to send direct deposit form, and I've been ignored, and told to visit the dashboard, and tons of other pointless replies. I have requested the name of someone to assist me, with no success. the chat feature absolutely does not work !!! This company should be out of business!!!
KY
Kyterria
Thank you so much for helping me!!!
Thank you so much for helping me! The enemy tried making me feel like FairShake would be a scam, but when the Holy Spirit leads you, you must release all fear! I want to thank Christ for FairShake and its purpose to help everyone against big-time corporations! I appreciate you all for getting the job done, and winning my case! Words cannot describe how happy I feel right now, because I am a new business owner, and I had never applied for anything on my business credit until I opened a business account with a major phone company I disputed with FairShake services! I appreciate FairShake so much and the attorneys that were on the case! I was innocent and had Christ on my side making crooked places straight! Lord, I thank you, not only are the charges for the account dismissed but so are my collections for my business account!!! Thank God! and thank you FairShake, may you guys reap a harvest in your well-doing in due season! Thank you for contributing the God's kingdom!!!
AW
Andy W.
The process was very easy
The process was very easy. It got Sprint/Tmobile to abide by the terms of their insurance, and they sent me a new phone. Fairshake kept me informed about the various response times and what my options were. I highly recommend Fairshake.