Rhyanna W.
Amazing product incredible quality
Amazing product incredible quality
Response from FAEMar 15, 2019
Thanks for leaving your feedback Rhyanna. We are so happy to hear that you love your FAE! Love the FAE team xx
Timeless swimwear for those who aren't afraid to show some skin ⚡️
FAE (fae.house) has 90 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Rhyanna W.
Amazing product incredible quality
Response from FAEMar 15, 2019
Thanks for leaving your feedback Rhyanna. We are so happy to hear that you love your FAE! Love the FAE team xx
Alice
Mixed feelings... I received my order super quick (and I live in Switzerland), which I loved. BUT, the sizing is so off.. I sized up (usually XS, also checked their sizing chart), because I hate when a bikini is too tight/too low waisted/etc. Still, the S bottoms are TINY - tight, low, basically have to be pulled all the way into my butt to fit! I love small bikinis, but only when they're designed that way, not because of improper fitting. Also, I got this nice sunshine yellow color, but in real life it's more mustard and dull. On their website they note that they photograph with film which can change the colors in the photos.. Ok, cool, but maybe take photos that actually show the colors properly? Isn't the point of photos to show the product as best possible... Before ordering, I didn't realize that they didn't offer refunds, only exchanges, which I think is strange and quite shady to be honest. I'm going to exchange the two items I got that weren't on sale. Hopefully it goes well.
Response from FAEFeb 5, 2019
Hi Alice, Thanks for taking the time to leave us a review. We are sorry to hear about your issues with sizing, please email our customer service team ([email protected]) if would like to return any non sale items for a store credit or if you have any questions about our returns policy, we would love to help you! Our sizing does run small so we do point this out on our website in our size guide https://www.fae.house/pages/size-guide. We also apologise for the colour you received which wasn't what you were expecting, unfortunately edited photos can make colours look different to how they appear in person, but as we stated above you are more than welcome to return any non sale items for a store credit. Thank you. Kind regards, FAE xx
Jenny
Highly recommend Fae! Amazing quality swimwear and exceptional customer service! They went above and beyond to sort out a return for me and were friendly polite and showed exceptional customer service! Super speedy response time as well!! Thank you!!
Response from FAEMar 27, 2019
Hi Jenny, Thanks for taking the time to leave your feedback. We are so happy to hear that you love your FAE! xx
Tali S.
I have been buying Fae regularly since it was launched. In fact I have about 5-6 bikinis/ swimsuits from them. Everything about this label is incredible - the size, the fit, the quality, orders arriving on time, you name it. I cannot wait to purchase more from them for my upcoming trip. #FaeAllDae
Response from FAEMar 15, 2019
Hi Tali, Thanks for leaving your feedback. We are so happy to hear that you love your FAE! Love the FAE team xx
Nicci C.
I buy from this swim label regularly and have never had an issue. My orders always come on time and I love their cool packaging bags which I reuse for other things. I recently ordered the Frida suit in the wrong size, which I sent back and had the right size sent back to me.
Response from FAEFeb 5, 2019
Thanks for leaving your feedback Nicci! We are happy that you love your FAE's and can't wait to have you shop with us again soon! Love FAE xx
Phoebe
I recently purchased Fae from their Sydney warehouse sale. It was so nice to be able to try on all the styles and pick my favourites. I ended up leaving there with Vada bottoms, Rico bottoms, Sonny top, Maven top and Lima suit. I wish I had of bought more. The sizing runs a tiny bit small. I am normally in between a small and a medium and I chose to purchase a medium in Fae. I love all of my Fae suits and I will definitely be buying more
Response from FAEFeb 5, 2019
Hi Phoebe, Thanks for taking the time to leave us a review. We are so happy to hear you love your FAE suits! FAE xx
Francesca C.
I ordered several items, Bella bottom size L, Vada bottom size M, Alvarez top size L and the Sveta swim suit in size M. I read many other reviews about the sizing coming up small. Based on that I ordered the Bella and Alvarez in L (only size that was online anyway) and I went with M in the other two items. I just wanted to share my personal experience. Im a size 8 -10 depending on fit and weigh 59KG. Size medium fits perfect for me in both the swim suit and vada bikini bottom, the size L in Bella bottoms are big. The Alvarez top in L however does fit, It covers a generous amount. If I would order any tops from them in the future I would go with a M as id like to tan in something slightly smaller. To give you an idea for the tops I wear a bra size 75D. So overall I am happy with my purchase just wished that I got all the bottoms in a size M as for me it comes true to size. I hope this helps if you are thinking off buying their bikini. Lastly i would definitely order from them again as I like how the swim wear fits and the quality of the fabrics used!
Response from FAEFeb 5, 2019
Thanks so much for your feedback Francesca, your review is extremely helpful for future FAE customers. We hope to have you shop with us again soon! Kind regards, FAE xx
Tina
Great quality and beautiful designs..True to the size! They shipped super fast..I got my swimsuit in 3 days..and I live in Romania!
Response from FAEFeb 5, 2019
Hi Tina, Thanks so much taking the time to leave your feedback! We hope to have you shop with us again soon. FAE xx