Naftali
Great company with awesome software
Great company with some pretty awesome software and a heck of a support team to go with it.

Fadr develops music making tools that amplify your creativity with technology. We think the role of technology in music is to give creators new sounds, textures, and workflows to paint with, never to replace artists.Regarding customer satisfaction, our support team works diligently every day to help people fix any trouble they have using our services. We've honored our guaranteed refund policy at every step. At the moment, we respond to every support request within 24 hours on business days, and often far faster. So if it looks like you have not received a response, please scan your junk/spam folders to see if your email client miscategorized it. Unfortunately, the issue with email spam filtering has inspired negative reviews that we are working diligently to address. Please never hesitate to contact us via https://fadr.com/contact.
Fadr (fadr.com) has 206 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Naftali
Great company with some pretty awesome software and a heck of a support team to go with it.
James M.
The customer service was really quick and solved my problem right away.
Free M.
Ok so I thought this would be a straight no but after explaining my situation: being on a paid subscription without using it because I forgot to cancel... I asked for a refund. After providing some details they were able to see I had not been using the service, cancelled my membership and gave a full refund! Also reminded me it is still available for free. Thank you Richard :)
Asier G.
I had a great experience with Fadr. I needed a refund for a subscription I wasn't using due to lack of time, and Richard from support handled it perfectly and very quickly. The tool itself is amazing for music production and I will definitely subscribe again as soon as I have more free time. 10/10 for both the tech and the customer service!
Rudi M.
On top of being a great tool . The service is great, the attention is very fast and they solve any issue in a very personalized and professional way.
Dan R.
I had an issue regarding an automatic annual renewal that I had completely forgotten about. As soon as I contacted support, they responded quickly, professionally, and handled the situation without any unnecessary complications. My subscription was cancelled immediately and the refund was processed right away. The entire process was smooth, transparent, and stress-free. It’s always reassuring to see a company stand behind its service and prioritize customer satisfaction. I truly appreciate the prompt response and the courteous support. Highly recommended for both their technology and their customer service.
Aldo D.
Es evidente que las opiniones son "compensadas", porque es absolutamente imposible que haya tanta gente contenta con este software. La separación de stems es malísima, no digamos los "remixes" por llamarlos de una manera, con su clásico mensaje de: Something went wrong. y la atención al cliente inexistente. Les escribí hasta en 2 ocasiones y aún estoy esperando respuesta. Ni tienen periodo de prueba, ni puedes reclamar una devolución por su pésimo servicio. Así que pagas, rezas y te lo comes.
AFK S.
Great customer service. I reached out about a refund and they got back to me immediately and helped me out.