-jg
I had an account that I used for a few…
I had an account that I used for a few weeks but found another tool and stopped using it. I saw a PayPal charge from the company, immediately contacted the company, and very nicely asked if they could please reverse the charge and close my account as I hadn’t used it in months. The rep emailed me the next morning after I had already seen the charged reversed! They were pleasant, and they represented their company well. It’s a decent product, but not for what I do so I am glad that companies will respect that and act professionally AND politely. They also helped when I first used it, and again, very helpful and cordial.



