Dear C.
Great prices and service
Great prices and service

FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com
FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingAppliances & Electronics · Brentwood, New York
Excellent

Appliances & Electronics · Jackson heights, New York
Excellent

Appliances & Electronics · New York City, New York
Excellent
Appliances & Electronics · New York, New York
Excellent
18,572 approved reviews, newest moderated first
Dear C.
Great prices and service
Taffy B.
In close, we are part ways. They have tell me “we are allow you to keep the Magellan GPS unit and refund you the full amount”. Well, $79.00 is NOT full amount...I pay $101.49 total, $36.00 in return postage for first defective unit and they are “allow me” to keep the second “defective” Magellan GPS unit but have sent me email as well cancel the 3 year warranty they gave me, so I can’t have repair anywhere, except my expense. So...it’s trash. Their insure will cover “loss of defective unit”. Ask me why I not reach out to technical support....ummm...did!!! Was never respond except to return unit, MY expense only!!! Darren was his name, and told will not refund my postage because THEY provide postage pay labels...please see email below! BEYOND upset! I am disable and budget! On Mon, Jun 29, 2020 at 10:12 AM Processing FactoryOutletStore wrote: Hello Taffy Burkeen, We have emailed you our Return/Exchange form. We do not cover return shipping charges hence will be charged. Please fill out the form and return your items back to the address listed on the form. Once we receive your merchandise we will process exchange/refund. Let us know if you have any questions. Thank You, Xxxxxxxxxxxxxxxxx Order Processing Team Toll-Free: 1-800-816-0810
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreAug 11, 2020
Dear Customer, Thank you for shopping with the FactoryOutletStore. We want to take this time to offer our apologies that your shopping experience did not go as expected. However, After receiving your complaint, we have launched a full review of your order. Initially, we had issued a refund for $14.14 on 07/29/2020 and the remaining $87.35 was issued yesterday 08/10/2020. Factory Outlet Store is not responsible to cover warranty claims as the issue has been resolved and closed from our end. We have sent a copy of the receipt to your email. If you have any questions or concerns, please feel free to email us at [email protected] or you call us on 800-816-0810 from Monday to Friday between 09:00 AM to 06:00 PM EST. Factory Outlet Store
Richard F.
Good website. Easy to find item wanted. Fast checkout.
David T.
Quick and easy. Cabelas was out of stock on the things I wanted.
Doug M.
Website is easy to use and contains a lot of useful products.
Michael V.
It’s just easy to use
Glenda H.
Easy to order and checkout. Also, they have a comprehensive inventory, in my opinion.
UNsatisfied V.
I would give ZERO stars if I could. Looking for Norelco replacement shaver heads, did a LIVE CHAT with Customer Service, and I purchased the set they directed me to. Not even close! Contacted them to correct, they didn't even sell the right heads anymore, and they BILLED me shipping and restocking to return the ones they TOLD me to get! TOTAL RIP-OFF! Do NOT trust their 'Customer Service'! Worthless, and cost me money.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreAug 11, 2020
Dear Valued Customer, First, we would like to thank you for shopping with the FactoryOutletStore & we apologize your order experience did not go as expected. FactoryOutletStore takes customer feedback very seriously and that's why we tried reaching out to you over the phone but could not contact. Upon receiving the complaint we launched a full review of your order. Since then we have waived off the restocking fees and issued a full refund. We have also sent a copy of the receipt to your email. If you have any further questions please feel free to reach out to us at [email protected] or you can call us at any time from Monday to Friday between 09:00 am to 06:00 pm EST. Factory Outlet Store