FactoryOutletStore.com Reviews | Factory Outlet Store Reviews | Read Customer Reviews of factoryoutletstore.com

FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

4.618,572 reviews
Appliances & Electronics
575 Underhill Blvd #350, Syosset, New York

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FactoryOutletStore.com Reviews | Factory Outlet Store

About FactoryOutletStore.com Reviews | Factory Outlet Store

FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com

FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: factoryoutletstore.com
Website: factoryoutletstore.com
Category: Appliances & Electronics
Location: Syosset, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 11% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FactoryOutletStore.com Reviews | Factory Outlet Store reviews

18,572 approved reviews, newest moderated first

Robert W.
Aug 17, 2020
You put everything on the website and I…
You put everything on the website and I know I will be getting the right thing
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Mary
Aug 17, 2020
Makes It Easy!
Makes the decision of which brand and model to buy very easy.
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P M.
Aug 16, 2020
DO NOT BUY FROM THIS WEBSITE
DO NOT BUY FROM THIS WEBSITE. The company sends defective products and then will not pay the return shipping costs.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreAug 17, 2020
Dear Valued Customer Thank you for shopping with the FactoryOutletStore. We want to take this time to offer our apologies that your shopping experience did not go as expected. However, After receiving your complaint, we have launched a full review of your order. Unfourantely the merchandize delivered turned out to be dear on arrival. Since then we have shipped out a replacement. It was nice speaking to you and we hope that you are completely satisfied with the resolution. Again we apologize for the inconvenience, and if you have any further questions, please feel free to contact us at [email protected] or you can also call on 800-816-0810 at any time from Monday to Friday between 09:00 am to 06:00 pm EST. Factory Outlet Store
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Tim O.
Aug 16, 2020
Poor Customer Service
I ordered a Lowrance Elite 7 Fishfinder. When I ordered, there was no backlog listed on this model. Two weeks went by and not receiving anything, I went on-line to track my order. I used the last 4 digits on my cc and delivery zip code to locate, and the response was it didn't exist. With concern, I called and the rep was able to locate my order and stated it was on back order and couldn't tell me when I would receive. I decided to cancel as they are too busy to serve all their customers.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreAug 17, 2020
Dear Valued Customer, "Firstly we would like to thank you for shopping with FactoryOutletStore. We want to take this time to offer our apologies that your shopping experience did not go as expected. Currently, due to COVID-19, we are facing some unexpected issues which are out of our hands. We are working round the clock to try and improve these issues. However, After receiving your complaint, we have launched a full review of your order. Unfortunately, the merchandise you ordered was back-ordered. Due to COVID-19, our warehouse has been experiencing delays in getting our shipments in. Since then, we have canceled your order as you requested and canceled the payment too. If you have any questions or concerns, please feel free to email us at [email protected] or you can also call us on 800-816-0810 from Monday to Friday between 09:00 am to 06:00 pm EST. We have canceled the order and issued a full refund. We have also sent a copy of the receipt to your email. Again we apologize for the inconvenience. Factory Outlet Store
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Tobias W.
Aug 15, 2020
Outdated return policy for defective items
We ordered wireless headphones from this store. They were "defective-on-arrival". Ok, this can happen. However, we then became acquainted with their cumbersome return policy, which involves arranging and paying for the return shipment yourself, even if the product was defective. In our view, this is not how customers should be treated.
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customer
Aug 15, 2020
It was very difficult to order the…
It was very difficult to order the correct brush heads.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreAug 17, 2020
Dear Valued Customer, Thank you for shopping with the factory outlet store and taking valuable time to leave a feedback. We apologize as your shopping experience did not go as expected. We have agents standing by 24/7 to take customer's calls and answer customer queries. You can call us at any time on 800-816-0810 or can also send an email to [email protected]. Factory Outlet Store
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asimmons
Aug 15, 2020
Very fast and straightforward to order…
Very fast and straightforward to order and pay.
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Donald D.
Aug 14, 2020
Ordering was quick,easy and…
Ordering was quick,easy and understandable!
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