Sheila
It's always worth following up an issue
I had problems with the return of a faulty sat nav that broke when I was outside the UK, and with getting its replacement, but FactoryOutletStore did finally sort out the problem and refund me the costs. It should have been a little easier but the all's well that ends well.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreDec 16, 2023
Dear Esteemed Customer, We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit. Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve. We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences. Thank you once again for your kind words and for choosing FactoryOutletStore. With warm regards, FactoryOutletStore