FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

Great service, as always....knowledgeable support staff....a real pleasure to deal with...thank you, Donna

very easy to order CSR person Stacey on the chat was excellent!

I’m waiting for my refund for a purchase that I ordered almost a month ago, that you say is on back order. You should not of debited my card if you did not have the item in stock. This is no way to do business. I emailed you a few days for my refund and I got no answer, I guess my card company will have to handle this.

All way easy.

From all the reviews I have read, this is the best phone for my small home business. My local "big-box" stores either are out of stock or are charging nearly double what the outlet is asking. Here is hoping it works the way I plan to use it, through my modem via my internet provider.

So far excellent service! Thanks

They make it so easy. I was already resigned to a response like "Sorry, the equipment you bought is too dated, etc. etc. Need some good vibes in this current age of change being the constant.

Ordered a gps watch from factory outlet store, with 1-2 days to process order and 2-3 days delivery. 10 days later no watch!! Make inquiries and am assured it has been dispatched, albeit 6 days late, and am provided with a UPS tracking number. UPS tracking after 3 days say they are still waiting to receive the item from factory outlet store. I have raised the issue with customer services several times now, with responses ranging from that’s all the information we have to just being plain ignored. I have been promised emails and a call from a supervisor none of which has happened, their whole attitude says they couldn’t care less. This is the worst online shopping experience I have had in 20 years, with no real attempt to assist me or resolve the problem, Still no watch. I feel Let down and bitterly disappointed. The irony is that the item was cheaper on amazon but I preferred to give the business to the factory outlet store......a mistake I won’t repeat. Incompetent, haphazard, shambolic, Ineffective. Avoid disappointment and shop elsewhere.