Richard L.
Easy to use web site
Easy to use web site. Thanks

FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com
FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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18,572 approved reviews, newest moderated first
Richard L.
Easy to use web site. Thanks
Robert
Quick to order and easy to find items
Linda D.
Easy site...got what I needed. Thank you.
Kyle
Purchased item, was told later that week via email that it was not going to process unless I called. Responded back to cancel since item would now be too late. Now they processed payment and told me item is back ordered and will process once available unless I called. Why process the order if I originally needed to call? Called got caught on hold, they tell me first that I must call my bank to cancel payment. I question it and am placed on hold. This is crazy! Luckily I used Paypal where I can dispute this. UPDATE: While on hold I all of the sudden receive an email confirming cancellation. What a mess this has been. Not sure if it's just miscommunication but I definitely wont be using this place again! Raised one star because at least they cancelled the order. Will see if I am refunded over the course of the next week.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreDec 28, 2020
Dear Valued Customer, First, we would like to thank you for shopping with FactoryOutletStore. Second, we would like to apologize that your order experience did not go as expected. FactoryOutletStore takes our customer's feedback and complaints very seriously. Upon receiving your complaint, we launched a full review of the order. Upon investigation, we found that your order was placed on 12/16/2020, and the item ordered was on backorder. Unfortunately, due to COVID-19, our factories have been experiencing a delay in shipping and production due to material shortages. We sincerely apologize for any inconvenience this may have caused and share in your frustration. Since then as requested on 12/23/2020, we have canceled your order and sent an email for the same. Again we sincerely apologize for the miscommunication and inconvenience. If you have any further questions or concerns, please reach out to us at [email protected]. Factory Outlet Store, Customer Relations Department.
LIONEL S.
I am very satisfied with the units. The voice portion is loud and clear and the blocking works fine. The price was reasonable and the shipping came as promised and all was in good shape and operates fine as presented in the add.
Carol B.
Super easy to find the required battery for my phone. Order process straightforward and simple.
Shannon
Checkout was easy product I needed was in stock.
Don D.
Go away so I can finish checking out!