Ed B.
Very easy to navigate on the website
Very easy to navigate on the website. Prices were competitive.

FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com
FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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18,572 approved reviews, newest moderated first
Ed B.
Very easy to navigate on the website. Prices were competitive.
Edward H.
This is a supplier who understands when computer systems are helpful and when humans are necessary. Today, their computer took care of my needs. Other times, their people have done what only humans can do. Thank you!
Paul Van G.
Easy information and search.
Shuler H.
Easy to understand and order for a 77 year old.
John
I bought a Talon bracket for my boat said it was 360 degree turn did not work on my boat did not turn 360° went to return it cost me $40 to ship it back and then they are going to get a inventory 15% love the cost of the item to restock unbelievable and they wonder why people go to Amazon
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJun 25, 2021
Hi John, Thanks for helping us with the information we requested, and thank you for being a customer of Factory Outlet Store. According to our records, you purchased online a Minn Kota 360 Adapter Bracket. After delivery, it appears you ordered the wrong item and wished to return it. Therefore, we email you a return/exchange form on the same day. According to our policies posted online and made available at time of purchase, "At FactoryOutletStore.com, returns are easy. Brand New items may be returned or exchanged within 30 days from the date of purchase. Returns are subject to a 15 percent restocking fee plus the actual cost of shipping. This amount will be deducted from the amount of your refund." We would be more than happy to help with an exchange if you have the correct model. Otherwise, please follow the instructions on the form we have emailed you to process your return/refund. We are available 24 hours a day to address any concerns at 1 (855) 661-1284. Thank you, Factory Outlet Store Customer Service Team
Sharon
The chat representative was very helpful in finding the correct product for me.
kelly H.
great quick easy.
Doug S.
Why sell phones you do not support? One should be able to purchase a replacement part (like a handset only) rather than be forced to buy a complete phone. Makes one decide to look elsewhere for product that is supported by making replacement hardware available - extremely disappointing
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJun 25, 2021
Dear Valued Customer! Thank you for shopping with the Factory Outlet Store. We are sorry to hear your shopping experience do not go as intended. Factory Outlet Store is a certified reseller and not the manufacture. We offer several replacement models as well as new sets. In addition, we provide online chat services from 8 am - 12 am EST to answer any questions you may have. You also have the option to place an order by phone 24/7 at 1 (855) 661-1284. If you have any additional questions, please feel free to reach out. Thank you, Factory Outlet Store Customer Service Department