Factory Direct JewelryWe make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jewelry & Watches · Fresno, California
Excellent
Jewelry & Watches · Los Angeles, California
Excellent
Jewelry & Watches · Redondo Beach, California
Excellent
Jewelry & Watches · Arcadia, California
Excellent
Showing 580 reviews with 5 stars · Clear filters
Sandra H.
Had to return my item unfortunately but my experience was excellent. The cross was beautiful too.
Response from Factory Direct JewelryOct 1, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Nicholas D.
Excellent product and fast shipping time!
Response from Factory Direct JewelrySep 28, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Amanda P.
I really like how fast the shipping was, I needed a new protective amulet and they made it a quick and easy experience. The quality is amazing as well. Worth every penny.
Response from Factory Direct JewelrySep 28, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Roy G.
Great service and easy exchange
Response from Factory Direct JewelrySep 28, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Colleen A.
I am very happy with my purchase. I received my pendant within 2 days. Expedient, reputable, personable. Thank you.
Response from Factory Direct JewelrySep 28, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Erik T.
Great product. Great price. Great service. Bravo!
Response from Factory Direct JewelrySep 28, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Deborah D.
I am very satisfied with my purchase
Response from Factory Direct JewelrySep 28, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
cap
The Eiffel Tower earrings that I purchased were exactly the size and quality as the picture showed. I am very happy with them.
Response from Factory Direct JewelrySep 28, 2026
We appreciate the 5-Star Review, and we hope that you consider us in your next purchase. Thank you very much!