Factory Direct JewelryWe make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jewelry & Watches · Fresno, California
Excellent
Jewelry & Watches · Los Angeles, California
Excellent
Jewelry & Watches · Redondo Beach, California
Excellent
Jewelry & Watches · Arcadia, California
Excellent
Showing 580 reviews with 5 stars · Clear filters
Edward
The experience was great because of the fact that since the person was not at address and the product was sent back they refunded me without question
Response from Factory Direct JewelryFeb 21, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
emily
we love in thank u
Response from Factory Direct JewelryFeb 21, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
Michael W.
My wife and I ordered some new rings and love them so much! Great shipping time! Got here just in time for Valentine’s Day
Response from Factory Direct JewelryFeb 21, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Maghan
Love the Jewlry, that why I keep coming back
Response from Factory Direct JewelryFeb 21, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful
christine L.
My experience with factory Direct was wonderful from start to finish. They have a huge selection, great prices,and caring customer service. All this and fast delivery. Who could ask for more?
Response from Factory Direct JewelryFeb 21, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Yoen S.
Muy buena calidad en sus productos completamente recomendsdo
Response from Factory Direct JewelryFeb 21, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Glayce Silva H.
In loved with the product
Response from Factory Direct JewelryFeb 21, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Michael Graves FTW T.
Exactly what I was looking for !
Response from Factory Direct JewelryFeb 21, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!