Factory Direct Jewelry Reviews | Read Customer Reviews of factorydirectjewelry.com

Factory Direct JewelryReviews of factorydirectjewelry.com

4.4762 reviews
Jewelry & Watches
640 South Hill Street Suite A542, Los Angeles, California

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Factory Direct Jewelry

About Factory Direct Jewelry

We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.

Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: factorydirectjewelry.com
Website: factorydirectjewelry.com
Category: Jewelry & Watches
Location: Los Angeles, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Factory Direct Jewelry reviews

Showing 580 reviews with 5 stars · Clear filters

Virginia W.
Mar 24, 2026
exactly as described
Unique jewelry, not seen everywhere. Quick shipment, perfect condition on arrival and exactly as described. Only complaint was that it had markings that I could not figure out what they meant next to the 14K. I knew what that was, but the other 3 initials I did not recognize as a code for gold.
Response from Factory Direct JewelryMar 24, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
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Susan
Mar 21, 2026
Ordered and delivered in a positive…
Ordered and delivered in a positive fashion
Response from Factory Direct JewelryMar 23, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
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Beth D.
Mar 21, 2026
Very Happy
Ordering and finding my ring size was very easy. Shipping was fast and I love my new ring!
Response from Factory Direct JewelryMar 23, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
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customer
Mar 20, 2026
This was a gift for my husband and he…
This was a gift for my husband and he loved it. The product came better than described and on time.
Response from Factory Direct JewelryMar 23, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
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Damian
Mar 18, 2026
It was a awesome buying experience with…
It was a awesome buying experience with Factory Direct Jewelry. I found what I wanted and it was delivered promptly. Love my new Sterling silver Jesus Anchor. Thank you
Response from Factory Direct JewelryMar 23, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
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Mike W.
Mar 18, 2026
pendent was as described and pictured
pendent was as described and pictured, very good
Response from Factory Direct JewelryMar 18, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
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Joan W.
Mar 18, 2026
Beautiful ring
Beautiful ring, needed an exchange, very helpful.
Response from Factory Direct JewelryMar 18, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
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yazan S.
Mar 18, 2026
I received the ring after just 5…
I received the ring after just 5 days—that is incredibly fast! I absolutely love it.😻
Response from Factory Direct JewelryMar 18, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
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