Jeffrey P.
lovely
lovely. looks good hanging in my car
Response from Factory Direct JewelryOct 7, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.

We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jewelry & Watches · Fresno, California
Excellent

Jewelry & Watches · Los Angeles, California
Excellent

Jewelry & Watches · Redondo Beach, California
Excellent

Jewelry & Watches · Arcadia, California
Excellent
Showing 580 reviews with 5 stars · Clear filters
Jeffrey P.
lovely. looks good hanging in my car
Response from Factory Direct JewelryOct 7, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Michael T.
Item is quality and shipment was fast. Had no problems with my order, will be purchasing more in the future!
Response from Factory Direct JewelryOct 7, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
CK
Super easy to order. Great service and the product delivered in just a few days! I’ll definitely order from FDJ again!
Cristina M.
Beautiful pendant, fast delivery, good service
Response from Factory Direct JewelryOct 1, 2026
We appreciate the 5-Star Review, and we hope that you consider us in your next purchase. Thank you very much!
Demetrius K.
Happy with products. Excellent customer service. Easy to reach and communicate with. Fast delivery! Thanks again!
Response from Factory Direct JewelryOct 1, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Lilly
My experience was very good. The item I ordered is absolutely beautiful 🤩. 👍🏼👍🏼. I really liked that I had to sign for package. Thank you for making sure that the item was delivered safely.
Response from Factory Direct JewelryOct 1, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
John R.
I was really a good experience. I was leary at first, as this was the first time ordering, but the shipping went quick, the quality of the product was as stated. I am very pleased with my purchase, and will order again.
Response from Factory Direct JewelryOct 1, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
St Louis, M.
beautiful, quality piece. I wear it everyday and rec'v frequent compliments.
Response from Factory Direct JewelryOct 1, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.