Factory Direct Jewelry Reviews | Read Customer Reviews of factorydirectjewelry.com

Factory Direct JewelryReviews of factorydirectjewelry.com

4.4762 reviews
Jewelry & Watches
640 South Hill Street Suite A542, Los Angeles, California

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Factory Direct Jewelry

About Factory Direct Jewelry

We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.

Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: factorydirectjewelry.com
Website: factorydirectjewelry.com
Category: Jewelry & Watches
Location: Los Angeles, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Factory Direct Jewelry reviews

Showing 580 reviews with 5 stars · Clear filters

Nathan M.
Apr 3, 2026
I purchased a St Benedict ring
I purchased a St. Benedict 10K ring from FDJ. I honestly couldn’t be happier. The size was perfect and shipping was faster than expected. Note, I also bought a ring prior through EBay from FDJ and was very pleased with that as well, in fact I couldn’t be happier with that purchase as well. I fully trust this company and I am very skeptical buying jewelry online as one naturally is. But, they have what I want and I get what I want. It’s been a great experience and I highly recommend FDJ.
Response from Factory Direct JewelryApr 7, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
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Happy C.
Apr 3, 2026
Sideways Cross necklaces at…
I ordered two sideways Cross necklaces at Christmas for my Granddaughters. The necklaces are beautiful and have been great for everyday wear. I purchased a 3rd one for myself. Ordering is easy and delivery was fast. Highly recommend!
Response from Factory Direct JewelryApr 7, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
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Charkes W.
Apr 3, 2026
Prompt Delivery and Reasonable Prices
Prompt Delivery and Reasonable Prices
Response from Factory Direct JewelryApr 7, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
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Ryan G.
Apr 2, 2026
Very fast shipping
Very fast shipping! Also well packaged!!
Response from Factory Direct JewelryApr 7, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
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Christy
Apr 1, 2026
Great value!
I love my necklace! Well made and a great value.
Response from Factory Direct JewelryApr 7, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
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Timothy
Apr 1, 2026
Nice necklace
Nice necklace Nice price Quick delivery
Response from Factory Direct JewelryApr 1, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
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michael
Apr 1, 2026
cannot complain about anything the size…
cannot complain about anything the size the ordering the shipping and most of all the product perfect, thank you
Response from Factory Direct JewelryApr 1, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
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Diane P.
Mar 31, 2026
Beautiful pendant which was delivered…
Beautiful pendant which was delivered exactly how promised and the pendant was exactly how it was described. Perfect, no scam, my friend loved it!!
Response from Factory Direct JewelryMar 31, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
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