Factory Direct JewelryWe make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jewelry & Watches · Fresno, California
Excellent
Jewelry & Watches · Los Angeles, California
Excellent
Jewelry & Watches · Redondo Beach, California
Excellent
Jewelry & Watches · Arcadia, California
Excellent
Showing 580 reviews with 5 stars · Clear filters
Debra S.
Great variety of crucifixes to choose from. Great quality at great prices. Easy on line ordering. Quick delivery. Seamless transaction from start to finish.
Response from Factory Direct JewelryApr 15, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Jeff B.
Fairly quick delivery and my wife loved the necklace!
Response from Factory Direct JewelryApr 15, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
Sherry B.
There are so many great choices it was hard to decide! I love the gold chain that I purchased and it is quite versatile!
Response from Factory Direct JewelryApr 15, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Lillian H.
Great quality
Response from Factory Direct JewelryApr 15, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Marco G.
Loved my medallion pendant!!
Response from Factory Direct JewelryApr 13, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
TIFFANY S.
Easy to order and quick to ship
Response from Factory Direct JewelryApr 13, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Roman R.
Got exactly what I wanted and quickly
Response from Factory Direct JewelryApr 9, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
Doreen C.
Quick process from purchase to delivery. Quality is wonderful. Beautiful craftsmanship! Will be ordering from Factory direct again!
Response from Factory Direct JewelryApr 8, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!