Factory Direct JewelryWe make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Jewelry & Watches · Fresno, California
Excellent
Jewelry & Watches · Los Angeles, California
Excellent
Jewelry & Watches · Redondo Beach, California
Excellent
Jewelry & Watches · Arcadia, California
Excellent
Showing 580 reviews with 5 stars · Clear filters
Marilyn
I love my ring and I love it that when I got the size wrong it was relatively easy to get a replacement. Thank you for sticking with me through the process and resolving my problem quickly.
Response from Factory Direct JewelryMay 5, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Anne G.
I first purchased a ring in 2017 from here and it’s still in excellent condition, in fact I’ve purchased all of my jewellery from here, they never tarnish, never needed repairs even the one I’ve owned for nearly 10 years hasn’t needed repairs. The quality is fantastic and the price point is great.
Response from Factory Direct JewelryMay 5, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Devin B.
Fast and easy service all around
Response from Factory Direct JewelryMay 1, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Carmen
Good prices, quick delivery and good product.
Response from Factory Direct JewelryMay 1, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
W A.
Very good communication, prompt shipping and very accurate items, will do again.
Response from Factory Direct JewelryMay 1, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Sharon J.
I love it.....beautiful and shinny, simple and very sophisticated.
Response from Factory Direct JewelryMay 1, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Sevilya N.
Love the necklace. Exactly what i wanted and expected. Good quality. Fast delivery.
Response from Factory Direct JewelryMay 1, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
KAREN
Quality necklace and delivered quickly as promised
Response from Factory Direct JewelryMay 1, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.