Factory Direct Jewelry Reviews | Read Customer Reviews of factorydirectjewelry.com

Factory Direct JewelryReviews of factorydirectjewelry.com

4.4762 reviews
Jewelry & Watches
640 South Hill Street Suite A542, Los Angeles, California

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Factory Direct Jewelry

About Factory Direct Jewelry

We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.

Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: factorydirectjewelry.com
Website: factorydirectjewelry.com
Category: Jewelry & Watches
Location: Los Angeles, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Factory Direct Jewelry reviews

Showing 580 reviews with 5 stars · Clear filters

Delighted N.
Oct 8, 2026
Love the jewelry and the sale price
Love the jewelry and the sale price! It arrived as a beautiful piece and on time as described. Very happy!!
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KJ
Oct 7, 2026
Quality product
Wife is very pleased with the purchase.
Response from Factory Direct JewelryOct 7, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
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Robby C.
Oct 7, 2026
Very good quality and made her happy
Very good quality and made her happy
Response from Factory Direct JewelryOct 7, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
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Kevin R.
Oct 6, 2026
Great continued service had a warranty…
Great continued service had a warranty replacement and it shipped back very quick
Response from Factory Direct JewelryOct 7, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
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Todd Z.
Oct 6, 2026
Arrived fast and well packaged
Arrived fast and well packaged
Response from Factory Direct JewelryOct 7, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
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Jane M.
Oct 5, 2026
Personal communication and great quality.
Love buying from them and will so again SOON! ARRIVED QUICKLY.
Response from Factory Direct JewelryOct 7, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
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mildred P.
Oct 5, 2026
the service rep was really nine…
the service rep was really nine understood my return and I had a quick and easy return thank you
Response from Factory Direct JewelryOct 7, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
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Anthony T.
Oct 3, 2026
Great jewelry for a great price and…
Great jewelry for a great price and great quality and service
Response from Factory Direct JewelryOct 7, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Report