Factory Direct JewelryWe make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jewelry & Watches · Fresno, California
Excellent
Jewelry & Watches · Los Angeles, California
Excellent
Jewelry & Watches · Redondo Beach, California
Excellent
Jewelry & Watches · Arcadia, California
Excellent
Showing 580 reviews with 5 stars · Clear filters
JACK W.
Yes, my experience was great. The company did good. The shipping was on time packed very good. The Bay necklace looks great beautiful love it.
Response from Factory Direct JewelryMay 22, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Moni
Delivery was fast and good quality piece
Response from Factory Direct JewelryMay 22, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Lori R.
Pleased with their product and fast shipping
Response from Factory Direct JewelryMay 22, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Morgan J.
Amazing Delivery time. Quality product!
Response from Factory Direct JewelryMay 22, 2026
We appreciate the 5-Star Review, and we hope that you consider us in your next purchase. Thank you very much!
Kimberly F.
Good quality and delivery was quick. Price was right and I had wanted the necklace for a long time!
Response from Factory Direct JewelryMay 22, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Doug W.
The item I purchased was just as described. The couple of times I had questions, they were answered promptly. The order arrived one day late because of the shipping company and Not FDJ. My item was beautiful and I would not hesitate to order again.
Response from Factory Direct JewelryMay 22, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
Kevin F.
Experience was great. I received my present and I like it very much. Sincerely, Gloria Farrell
Response from Factory Direct JewelryMay 22, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Kimberly S.
Easy website to maneuver. Great prices. Fast shipping.
Response from Factory Direct JewelryMay 22, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.