Factory Direct JewelryWe make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jewelry & Watches · Fresno, California
Excellent
Jewelry & Watches · Los Angeles, California
Excellent
Jewelry & Watches · Redondo Beach, California
Excellent
Jewelry & Watches · Arcadia, California
Excellent
Showing 580 reviews with 5 stars · Clear filters
Kathy R.
I receive the item prior to Father's Day. My husband loved the cross pendent. Great quality! Although a bit smaller than expected, but still a great present.
Response from Factory Direct JewelryJul 1, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Cheryl L.
It came in on time. I appreciate the quality and detail of the anchor. My fiancé loves the pendant. Thank you
Response from Factory Direct JewelryJul 1, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Luis M.
Beautiful pieces!
Response from Factory Direct JewelryJul 1, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Theresa J.
It was just what he wanted.
Response from Factory Direct JewelryJul 1, 2026
We appreciate the 5-Star Review, and we hope that you consider us in your next purchase. Thank you very much!
Arthur R.
Customer service Excellent.. they answer questions.. can help you shop and find what you're looking for with recommendations... And they are very patient and knowledgeable... The company itself delivers your product in a timely manner... I will be shopping here again... Has my circle of friends retirements come up and birthdays... An excellent company to do business with have a wonderful blessed and peaceful day this is Arthur 💯🙏🤗
Response from Factory Direct JewelryJul 1, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Karen O.
I preferred your selection, fair pricing, ease of placing order and on time delivery. This was a birthday gift for my sister. I did not see it in person but she was most happy with it and said it was darling and her friends would be envious.
Response from Factory Direct JewelryJul 1, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Daniel M.
Love the products
Response from Factory Direct JewelryJun 24, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Gina H.
Purchase arrived in a timely manner and was exactly as I expected!♥️
Response from Factory Direct JewelryJun 24, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.