Factory Direct JewelryWe make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jewelry & Watches · Fresno, California
Excellent
Jewelry & Watches · Los Angeles, California
Excellent
Jewelry & Watches · Redondo Beach, California
Excellent
Jewelry & Watches · Arcadia, California
Excellent
Showing 580 reviews with 5 stars · Clear filters
Marcia K.
I ordered three band rings and was absolutely thrilled with the quality when I received them. They are 10 karat gold with lab grown diamonds and they are stunning. Shipping was fast and Customer Service was fantastic. I highly recommend their products.
Response from Factory Direct JewelrySep 16, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you
Jen R.
My niece loves her gold horse earrings. She wears them everyday.
Response from Factory Direct JewelrySep 16, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Dianna
The earrings are beautiful, price was great and we received them FAST! thank you! Will buy from here again!
Response from Factory Direct JewelrySep 16, 2026
We appreciate the 5-Star Review, and we hope that you consider us in your next purchase. Thank you very much!
Dawn R.
The ring was exactly like the picture. It is beautiful. Very quick delivery.
Response from Factory Direct JewelrySep 16, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Nicholas G.
Communication is outstanding Price was perfect The Crucifix was exactly as described 100% Satisfied Now waiting to buy a solid gold 2.5mm 22 inch chain.
Response from Factory Direct JewelrySep 16, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Andy from K.
Easy to navigate website and quick delivery.
Response from Factory Direct JewelrySep 11, 2026
We appreciate the 5-Star Review, and we hope that you consider us in your next purchase. Thank you very much!
Alyssa
Great experience. The website is easy to navigate and search for specific items. Check out was simple, shipping reasonable, and received quickly.
Response from Factory Direct JewelrySep 11, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
EUGENE S.
Fast and good quality 👌
Response from Factory Direct JewelrySep 11, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!