FacilitronReviews of facilitron.com

This is a joke. We spent so much time trying to get a venue and we're told that they had previous arrangements. How did you not know that facilitron? They are the worst!

Provided help and worked with a renter regarding a submittal of adequate insurance coverage

Really disappointed that we can no longer fully manage our users and workers accounts ever since the transition took place!

I tried to make a change and could not. Then when I talked with the chat line, they couldn’t make the change either.

Santa Maria High School Plant Manager Secretary's Review: The website has helped lessen physical paperwork and approval process time. I don't mind the 1,939 Faciltron generated emails so far as I've set them to archive after 3 months. Many first and second time Internal users seem to need assistance with the website interface when creating reservations and often need a step by step walk-thru via email, phone, or in person to place their requests. I don't mind walking them through but I thought I'd mention it at this opportunity. I do not have that option to cancel a whole reservation so if an approved reservation user asks to cancel, I ask the user to make the cancellation themselves or have them or myself create a comment to have my Manager or Sophie and the Facilitron Team do so. The key is keeping the conversation in the Facilitron comments section and not in my emails or voicemails. We use the iCal on our interactive display panel instead of the HTML so that we can click on the daily view. It isn't as detailed as the Google Calendar view, the Google Calendar has a nice way of scrolling through events as they happen and have coordinating icons for the type of facility such as soccer balls for the Stadium and basketballs for Gym reservations.

As a frequent user (I use facilitron every week day), I would rate the website as average. I have been using the site for the last six months and I understand there may be more I need to learn with regard to its features. I also understand that my settings may be limited to my authorizations. It would be very helpful if reservations could be located by a search (reservation number, reservation holder, event title, specific date, etc...). That would make my job so much easier. On the other hand, I like the calendar vs. agenda feature.

Really kind of garbage unless you already know the exact space you are renting. I was looking for a certain sized space and they don't list that, just "capacity" which really depends on what you are using it for. The "capacities" were wrong. There is only a small photo to go by. If the space is in a school, forget about getting any kind of answers or help. An absolute waste of time and money for us.

Facilitron is a nice portal to look for venues. The photos gives an idea how the rental space is.The support team was very helpful with the queries we had and resolved them efficiently.