fable.comReviews of fable.com

I have several different Fable pieces and have never had any issues with them. They are durable and beautiful. Ordering from the website has always been easy and the pieces always come on time and packaged extremely well.

I ordered and it came in the time specified. The dishes were packed very well. Love the dishes. Every piece is unique.

Really unsure why other people have had a different experience. I’ve ordered several times from Fable (plates, glasses then a rug) and every time it’s been seamless. My most recent order was just delivered this week (March 7th 2026). I made a mistake and entered the wrong shipping address once and the customer support team got back to me the same day to help and got it resolved right away. I’ll definitely continue to buy from them and hope they keep releasing new products.

We ordered £100 of glassware on 29 November. The order never arrived, and despite repeated follow ups, no explanation was provided, only shifting delivery dates. Our refund request was ignored, so we escalated via Amex and were refunded. Only then did Fable confirm they would process the refund. Looking at other reviews saying a similar thing, I would avoid this company.

Diabolical service. I actually think it’s a scam. I’m calling Amex today… Bought some glasses that never arrived. Multiple requests for information finally provided a tracking number showing item had been delivered — but not to me! Entered tracking number and postcode into Royal Mail tracking app and got error because that postcode and tracking number aren’t related!! I had bought the shipping insurance protection too and so registered a loss, but that was just referred back to Fable and despite their auto-reply saying they will respond within 48 hours nobody does. Avoid this seller.

I placed my order on 30 November 2025. Since then, the dispatch date on Fable’s website has changed multiple times. The latest stated date was 30 January, which has now passed, yet the order has still not shipped and there is no confirmed dispatch date. There has been no proactive communication about these delays. When I contacted them, I was told they could not provide a confirmed shipping timeline, and instead a small partial refund was issued, which does not resolve the situation. After more than two months, changing timelines and vague updates are not acceptable. I would strongly encourage others to research carefully before ordering, particularly if you expect clear delivery commitments and transparent communication.

We spent thousands of dollars with Fable to renew all of our dinnerware. On 2 November, 2.5 months ago, we decided to order a USD 500+ large rug from them, which was displayed as being available. The shipment has been delayed twice and we were last informed the item would be available from mid-January. As of today, it hasn't shipped yet, and we are now being fully ghosted by their customer service when asking for an update on the situation. Not sure what's happening with this company right now but it feels like it's falling appart... My advice to anyone else would be to stay away from it, I know we will as soon as we get our rug.

Still waiting delivery ordered in November, delivery date changed 4 times now due end of 30th January but they still took the payment on order.