fable.comReviews of fable.com

Took way to long to acknowledge my order was placed and then weeks later to tell me its prepped to ship with a label not showing any tracking. Emailed asking for update.. no reply. About 2 weeks later my 4 wine stemless wine glasses arrived. Packaged great, look great -- worth the wait, no. If I'd know I have to wait that long I would have gone another way.

Love my dishes, but the process was not ideal. When I placed my order, 3 out of 5 items were in stock, and the other 2 would be in about 2 weeks. I selected to receive items as they were available. After over a week, I reached out to ask why nothing had shipped yet. I was told there was a glitch causing my entire order to ship together. When I asked if this could change and I could have the main part of my order right away I was told this couldn’t be done and that the shipping date was “just around the corner”. A few days later I get an email that my bowls have been delayed. No date given, just that they were delayed. Then I reached out to confirm when my shipping date would change to and request that my original items be shipped now. I was assured that nothing had changed and my items were still on track for the same date. Again using the words that it’s “just around the corner”. When this date came and went, I reached out yet again to ask when my order was coming and was told ooopsie, it will be another month at least. Why wouldn’t they have actually looked into this the last time I emailed?? Their email response here was downright rude and condescending, so I asked to me escalated to a manager who also told me nothing could be done. After many more emails, I was eventually offered some free random sized items that weren’t very helpful, but I was told they had zero dinner plates or pasta bowls in stock in the entire company and this was all they could to do help me when I actually needed these dishes. So they eventually did something to try to rectify the situation, but it was only after I pressed them many many times for answers, and received no accountability for leaving me without any dishes or providing me with accurate ETA’s. Love the product now that I finally have it, but the service was to the point of being offensive at times repeating my own words back to me in quotations like I was being mocked.

Well it took 4 weeks to ship part of my order. When I order, I expect it to be fullfilled within 1-2 business days and received within a week. There was no updates, no status, no we're sorry. And when I inquired, I was just gaslighted - "oh, we are preparing your order to ship" The glasses are fantastic though. Simple, elegant, and light.

I’ve used Fable dishes before and absolutely love the quality, which is why I decided to splurge and order a full set on July 8 to completely replace all of my old dinnerware. Because I was getting rid of my old dishes, I was incredibly careful to only order items explicitly listed as "in stock"--I intentionally avoided any backordered items because I needed them right away.It has now been over 5 weeks (August 15), and today I opened a box to find only salad plates. No dinner plates, no bowls. Fable split my shipment without any warning or communication about the split. Customer service told me this shipment was all arriving, and said these were on back-order even though that is not what it said when I purchased. I am now stuck with no dishes except salad plates. It's incredibly disappointing that a premium brand with great products has such deceptive stock tracking and subpar communication. I just want the rest of the set I paid for over a month ago, or at least have a sense when it would come. I wouldn't have ordered online if I had been aware it would be this delayed. Order #249120

I was charged $7.11 for protection against damage during shipping. I have ordered china and glasses online before and have never seen such a charge. When the package came, I realized the reason for the $7.11 charge. The glasses were packed nicely in a Fable box, which was in a large box. There was no paper or bubble wrap to keep the Fable box from bouncing around. In addition, the outside box was half opened. Half of the tape used to seal the outside box was floating in the air. I was charged $15 for shipping. The order was placed on 4/14/2026 and the glasses were delivered on 5/2/2026. I think $15 to deliver in 18 days is excessive. Not impress with your company at all.

The price I ended up paying was more than the price listed on the couple’s registry and I don’t know why.

Great looking plates, but chipped in a couple of weeks :(