fable.comReviews of fable.com

Hi Joe and the Fable Team, I’m responding candidly to your survey because my experience has fallen well short of expectations. I placed my order several weeks ago with the intention of fully transitioning our home to Fable flatware. To date, I have only received approximately 40–50% of the order. What’s more concerning is the lack of clear, consistent communication regarding shipping timelines. The updates I’ve received have been vague, delayed, or in some cases simply not aligned with the actual status of the order. At this point, I have no reliable understanding of when the remainder of my order will arrive. For a company that positions itself around quality, transparency, and customer experience, this gap is significant and disappointing. I made a deliberate decision to invest in Fable as a complete solution for our home—not a piecemeal delivery with uncertainty attached. The current experience undermines that confidence. I need the following addressed promptly: - A clear, accurate status update on the remaining items - A firm and realistic delivery timeline - An explanation for the breakdown in communication I would strongly encourage your team to reassess how order fulfillment and customer updates are handled, as this experience does not reflect the brand promise conveyed in your messaging. I look forward to a direct and timely response. Thank you very much for your time and attention to this.

All of their products are amazing !

Great experience and great product. Would definitely buy again. My wife bought a whole set to furnish our holiday home and it all looks great. Arrived quickly and in great shape.

Loved it a lot

Fable makes amazing stuff and has the best customer service. Couldn’t recommend it more!!

Fable has completely elevated my dining experience! The dinnerware is stunning - beautiful crafted, sustainably made, and perfect for everything from casual weeknight dinners to hosting guests. You can really feel the quality and artisan craftsmanship is every piece. I love that the prioritize sustainability without sacrificing style. My table has never looked better!

Terrible experience. Do not order from Fable. Place an order in November of 2025. Received part of my order well beyond the estimated timeline. As of March 28, 2026 I still have not received my full order. Despite reaching out to the company over numerous separate occasions. At no point did Fable reach out to me on their own accord to update me. All responses were generic apologies not providing any real solutions or useful updates. The only “updates” are on some pre order update page buried in their website that doesn’t even have the product from when it was ordered half the time and constantly changing information. This company has had zero proactive solutions or accountability. They charge you when you place the order and take your money without delivery goods. Absolute false advertising misrepresenting delivery times and item availability. The only thing not false advertising is the company name, Fable, since everything they say is apparently a fictional story teaching me life lessons to not trust them.

I can’t say enough good things about Fable! All of their products are absolutely beautiful and every piece feels high-quality, thoughtfully designed, and elevates any table setting or home decor! What really stood out to me during my experience though, is their customer service. Every interaction I’ve had has been so positive. They’re responsive, helpful, and genuinely care about their customers. I honestly want every product Fable has and will definitely continue purchasing from them. I have my eyes on their rugs next!! Highly recommend!