EZvacuumReviews of ezvacuum.com

I ordered a vacuum cord. They sent the wrong cord. I recieved a return postage label but the would not refund the postage even though it was their mistake.

They sent the wrong part. I requested a return almost 3 weeks ago. The company is non-responsive. I've received 2 brief email responses saying they'd look into the issue but so far they have not provided a resolution. - - - If EZ Vacuum provides a resolution, I will come back to provide an update

Received part,new, with switch cover missing Emailed with photo attached,no reply

I ordered a part, was shipped the wrong item, and they replaced it and shipped it to me and told me to discard wrong item. These are like $12 parts, including freight. The reason I give 3 stars is 1) because they shipped wrong item in the first place, 2) took 13 calendar days to respond to my initial email stating they shipped wrong item and I had sent them a pic, and 3) then another 5 calendar days to get back to me stating they reshipped correct item. In this day and age, customer service taking that long to respond is just not acceptable. But at the end of the day I did get what I ordered without too much fuss other than the wait.

Part was supposed to fit my vacuum,it didn't. Returned item, provided proof that they did receive it and they kept telling me they didn't get it Had to turn to a third party to get my money refunded .They are horrible.

They sent an item that was not a replacement part and did not fit into my vacuum. They then just repeatedly told me it was a replacement item and wouldn't resolve it. My only option was to pay shipping to send it back. Felt very scammy.

They were the worst place I've ever dealt with. They send the wrong part then argue with you that that is the part that you want. Trying to get him to answer through email is hard enough let alone when they do answer they just toss you around from tech to whoever and never answer the problem. You can't get them on the phone so when you finally do get them on the phone they promise you they will send the correct part but never do. They are the biggest pain in the ass company do not ever buy from these people.

Worst company ever... Could not send me the correct part (they just don't have the part that they advertise), instead, they send you one that they know will not fit and then leaves you waiting for a refund...