overmedium
they replaced wrong item shipped, and they are very slow to respond
I ordered a part, was shipped the wrong item, and they replaced it and shipped it to me and told me to discard wrong item. These are like $12 parts, including freight. The reason I give 3 stars is 1) because they shipped wrong item in the first place, 2) took 13 calendar days to respond to my initial email stating they shipped wrong item and I had sent them a pic, and 3) then another 5 calendar days to get back to me stating they reshipped correct item. In this day and age, customer service taking that long to respond is just not acceptable. But at the end of the day I did get what I ordered without too much fuss other than the wait.



