EZvacuumReviews of ezvacuum.com

i ordered a back pack assembly for our churches back pack vacuum and after paying and receiving a confirmation and shipping info I have received an order cancellation notice and when I went online to see the product info thinking it was out of stock, they have it listed for $60 more, I will not buy anything else from them and would caution others that this is a sketchy company in my experience.

Less than 1 star, actually. I placed an order NOV 21, 2025. It is now JAN 4, 2026. I got the wrong parts so contacted them and they responded with a "nice" message that they were sorry and would get the right ones sent. A few emails exchanged after that and then nothing! They won't respond at all to my demands for a refund. I truly wish I'd checked reviews prior to ordering. This business is a scam. So they've skipped off with $50 of mine. I'll be adding my situation to the list the BBB already has. UPDATE: Feb 6th, 2026 After working with the BBB, and returning all items to EZVAC, at my expense 😡😡😡 I got my refund, but not for the return shipping costs. I suggest anyone in the same situation I ended up in, file a claim with the BBB.

This company advertises that it sells Feather Lite, but what you get is a cheap knockoff called Fragrance Lite. And boy does it stink! You will not receive what you want, rather you will get an inferior product. You will also have to pay a bogus restocking fee AND return postage. I am also sure their claims of being a woman-run business is a big, fat lie as well. Don't buy from this company!

They sent me notification that my order had been shipped and gave me a tracking number. I continue to check with USPS tracking and they said they had not picked up. I read the reviews in order from them in spite of everyone telling me not to I reach someone by email who told me it was on back order. I screenshot their message and showed him that they said it had been mailed. I have not heard from him since. Please do not be like me and not trust the reviews. Do not order from this company whatever you do

I had complained about not receiving my part. It was damaged in shipping by UPS and a new one was sent to me. All is well with this company in my humble opinion.

Returned part - no refund

Placed an order September 16, 2025. No motor sent, no tracking information, no one answering the phones or returning calls and no response to daily emails. So far I am out $171.19..

Never order anything from EZVacuum.com - if I could give them negative stars, I would. I ordered 2 Eureka E0205 replacement belts for our vacuum. Those belts don't even match each other & both are too small to fit. When I requested a refund, Noah replied denying my request & said I just needed to stretch the belts. I've replaced belts before, I know they have to be stretched, but these are simply too small.