Ezidebit offers all of your business payment needs in one easy place. Choose from Direct Debit, BPAY, EFTPOS, and Real Time Payments, all under one system.
Ezidebit (ezidebit.com) has 57 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
Also known as
ezidebit.com
Website
ezidebit.com
Category
Administration & Services
Location
Atlanta, Georgia
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 47% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Onboarding was swift and easy. Abby M. was knowledgeable and answered all my questions. The credit team were prompt to respond and update any thing throughout the process. Fees are reasonable and would recommend to any business's out there that require direct debit features for their business.
TN
Tess N.
Easy technology and guide.
Easy technology and guide.
CO
Consumer
$22 for a default fee
$22 for a default fee. Absolute crooks. Cancelled my subscription and taken my business elsewhere!!
OO
Olivia O.
Abbey was amazing
Abbey was amazing all experience have been positive the support team go above and beyond to help
BG
Bradd G.
Great Communication and Knowledge Of The Product
Abby went above and beyond. Answered my emails after normal working hours and worked with me to achieve my goal. Built great rapport with inclusive conversation and even though it was the conversation always remained professional and direct. I appreciate all the great help. Well done thank you Abbey
Response from EzidebitSep 15, 2025
Hi Bradd,
Thank you so much for taking the time to leave your feedback! We are so happy Abby was able to support you effectively and maintain clear, professional communication through the process. Going the extra mile and staying responsive is something we value and it's great to see that reflected in your experience.
Tanya
Ezidebit Team
AA
Alex Ah Kuoi A.
Very informative and also very helpful.
Very informative and also very helpful.
Response from EzidebitSep 9, 2025
Hi Alex,
Thank you so much for taking the time to leave your review of Ezidebit! We highly value our clients and appreciate your feedback.
Tanya
Ezidebit Team
KW
Karina W.
I’ve been using Ezidebit for two months…
I’ve been using Ezidebit for two months or so now, and I can confidently say it has transformed the way we manage payments. The setup was seamless, Abby was amazing to deal with and the user interface online is incredibly intuitive. I love how easy it is to customize payment plans for our patients- it's made my business operations so much smoother.
What surprised me the most is how affordable the service is. I found myself double and triple checking Abby that this was ALL the fees we would incur- and it's actually true, it's such an affordable option without the need for expensive debit collection agencies as it's a proactive solution. With such competitive pricing, I can't believe I didn't look into it sooner- truly!
Additionally, the customer support team has been fantastic. They reached out to say hi (with a cool video too as I don't answer calls I don't know on my mobile) and offer assistance without me even having to ask. Their proactive approach made me feel valued and supported, which is a rarity these days. They have done all they said they would.
We're planning to roll out this payment option to all our patients to ensure reliable payments, eliminating the need for my admin team to chase unpaid invoices after the fact. In the medical field, there aren't many easy payment plan options available, and most post-pay plans aren't eligible, or cost a bomb. I discovered this service as a consumer myself when paying for my children's sports, and it has been the perfect solution to help us stop wasting endless time and energy in collecting payments from those who don’t pay their bills!
With automated reminders for payments significantly reducing my follow-up work, I can focus on what we do best. Overall, I highly recommend Ezidebit to anyone looking for a reliable and cost-effective payment solution. It’s a game-changer for any business!
Response from EzidebitSep 9, 2025
Hi Karina,
We can't thank you enough for this in depth review of Ezidebit. We are thrilled to hear that Ezidebit has made such a positive impact on your business operations. We are so glad you found our service both affordable and proactive - that's exactly what we aim to offer.
We believe in making payments easier for businesses and it's so rewarding to hear how Ezidebit is helping to reduce admin work and improve cash flow.
We are excited to continue supporting your business and look forward to seeing the benefits of our payment solutions for all your patients.
Tanya
Ezidebit Team
BS
Brad S.
Abby is a legend!!
Abby is a legend!!! Fantastic communication and customer service. Anyone on the fence deciding on who to use for their business, Ezidebit are the ones who care.
Response from EzidebitSep 15, 2025
Hi Brad,
Thank you for your review! We are so pleased to hear that Abby provided such strong support and communication throughout your experience. We appreciate your recommendation and your trust in Ezidebit.
Tanya
Ezidebit Team