EyeQueReviews of eyeque.com

EyeQue reviews

1,153 approved reviews, newest moderated first

Steve
Jan 31, 2021
Cant suggest the product.
Took around 10 tests. Ordered the try our glasses and they are way off. Cant suggest the product.
Response from EyeQueFeb 3, 2021
Hi Steve, Thank you for your feedback. I'm sorry to hear the try-on glasses didn't work for you. A quick review of your results showed some variation on the right eye, which is why the right eye may not be as sharp. If you are interested, please contact our support team for further assistance - we'd like to do some troubleshooting and help you to further refine your results.
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Robert T.
Jan 29, 2021
Support person was extremely helpful
Support person was extremely helpful. Thank you.
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johnnyL
Jan 29, 2021
I requested my account to be reset
I requested my account to be reset, ie. clear previous test results and it was reset within a few hours. Thank you.
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Greg S.
Jan 29, 2021
Great support
Eyeque support staff reached out immediately to verify my prescription. They confirmed, and quickly moved my order forward. Much appreciated.
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Shelley W.
Jan 29, 2021
Excellent Customer Service!!
Excellent Customer Service!! Amra was helpful trying to help me with my software issue. I am still currently waiting for an email to help me fix this issue. Once I receive that I will be changing from 4 stars to 5.
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KXHNDIXSS Y.
Jan 28, 2021
At last they handled the order quickly
It looks like online support overlooked my order. Fortunately they looked my complain here and processed order quickly. thanks
Response from EyeQueJan 29, 2021
Hello Kxhndixss, Thank you for your feedback. I'm sorry to hear about the delay in processing your order. After checking the transaction, I saw that it was not captured automatically as per usual. I've notified our IT team to look into this, but forced the transaction through manually - your new expiration date is 1/28/22.
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Sol M.
Jan 27, 2021
The device worked as advertised
The device worked as advertised. I am well pleased with the purchase.
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JG
Jan 26, 2021
I doubtful and skeptical at first, but now I'm sold!
It works. If you follow the instructions, you should get results. I was skeptical at first, but when I got my try-on glasses and I could see at a distance in sharp focus again, I was giddy with joy.
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