James N.
I misplace the band to attach the…
I misplace the band to attach the device and they sent one out free of charge!

Home | Vision Test From Home | EyeQue
EyeQue (eyeque.com) has 1,153 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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James N.
I misplace the band to attach the device and they sent one out free of charge!
Norm A.
No response to my several inquiries. I communicated with your customer service about comparing my doctors prescription to the eyeque testing.
Response from EyeQueMar 11, 2021
Hello Norm, Thank you for your review. We apologize for the lack of response, one of our support agents has reached out to follow up on your inquiry.
David S.
Works well as described. Can be a little tedious when testing, but I want accurate results, so it's easily tolerated.
Response from EyeQueFeb 26, 2021
Hello David, Thank you for your review! You are correct, though the test can be tedious, patience is needed to obtain reliable results. The 9 measurements per eye are needed to check for astigmatism. Also, consistency is key!
Eddie G.
Awesome support! Was able to fix my issues.
B. M.
We received the product quickly, but my husband's health quickly declined so that we never used it. I was able to return it for a full refund. Customer service was excellent.
Maria V.
Recommend it. At first I had problems getting my eyeglasses number. Support was amazing and helped me thru the entire time. I eventually was able to get my number and they still provided support afterwards. I recommend it!
Jonathan H.
The customer service team was incredible. I had a few questions before purchasing and they were prompt in answering. I wish other companies had such great customer service. Keep up the great work!
MaryAnne R.
I am overall happy with the whole experience. The staff really went out of their way to be helpful. I was pleasantly surprised to find that the test results were right in line with my prescriptions from past years. I love that the reading glasses information is also given. I can see this will be very useful in checking the progress of my eye exercises. Well done EyeQue!!!!