EyeQueReviews of eyeque.com

EyeQue reviews

1,153 approved reviews, newest moderated first

Shelli S.
Dec 5, 2021
Loved my experience
Loved my experience! Quick and knowledgeable! Thank you
Response from EyeQueDec 5, 2021
Hi Shelli, We are glad that you had a great experience! Thank you so much for your review. Happy Weekends!
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Steph
Dec 4, 2021
Overall impressed for the price!
Overall impressed with this service for the price. I needed new glasses quickly before a trip and didn’t have time to get in with my optometrist. There is definitely a learning curve using the device and I think that skewed my early results a little bit, so I made sure to do a lot of tests over a few days before ordering glasses. I am only giving 4 stars because I did have a few issues with the app crashing mid-test which was frustrating. I ordered glasses from Zenni (which I’ve used before) and they are great, I am seeing way better than I was with my old pair. Definitely recommend!
Response from EyeQueDec 5, 2021
Hi Steph, Thank you for your constructive review! We will notify our team of the application crashing. But, we are so glad that our product worked great for you. We only hope that this will encourage you to continue supporting EyeQue and its products! Happy Weekends!
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Carl K.
Dec 3, 2021
I'm an old man and in all my years…
I'm an old man and in all my years Eyeque support gave me the best service I think that I have ever received, actually I know it was.
Response from EyeQueDec 3, 2021
Thank you for your kind words, Carl! We hope to continue working with you and providing excellent support with all of your future needs.
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Jefroseman
Nov 29, 2021
Quickly Fixed My Issue
Quickly Fixed My Issue
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Jayne J.
Nov 28, 2021
Haven’t received the item yet
Haven’t received the item yet
Response from EyeQueNov 29, 2021
Hi Jayne, We apologize for the inconvenience. A Customer Service Representative will contact you soon.
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john S.
Nov 28, 2021
fast and great service
fast and great service
Response from EyeQueNov 29, 2021
Hi John, We are glad you are happy with EyeQue's service! Thank you for your review!
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Roelof
Nov 27, 2021
pretty bad
pretty bad experience
Response from EyeQueNov 29, 2021
Hi, We apologize for the inconvenience. A Customer Service Representative will be in contact with you shortly.
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Sean A.
Nov 27, 2021
Customer Service... "On the ball"!!
Device was easy-to-use. Ordering the try on glasses was a snap and customer service was in the ball and pro-active with some measurement discrepancies and making sure everything was correct. Delivery was prompt. I will be using EyeQue again, that is for sure.
Response from EyeQueNov 29, 2021
Hi Sean! We are glad you had a wonderful EyeQue product and Customer Service experience. We can only hope that this encourages you to continue supporting EyeQue!
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