EyeQueHome | Vision Test From Home | EyeQue
EyeQue (eyeque.com) has 1,153 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Chris N.
Very helpful with getting a better idea of how your eyes are doing.
Response from EyeQueOct 23, 2023
Hi Chris! Thank you for taking the time to leave us a review. We are glad you found us and that you appreciate the importance of tracking your vision for any changes. Please feel free to reach out to our support team if you have any questions!
Cwhart
There was a question about my varied results when i tried to order. I explained my situation and was met with consideration.
Response from EyeQueOct 10, 2023
Thank you for your review, Cwhart! We are happy to hear that you are satisfied with the service you received from our support team! It would be great if you could follow up with us once you've had a chance to use the try-ons, and let us know how they work for you.
Ricky P.
The person that helped me was great to chat with and took care of the issue and followed up with a email telling me the issue was solved, I just got done order my glasses. Thank you
Response from EyeQueSep 28, 2023
Hello Ricky, thank you for your review! Happy to hear that you were pleased with the support you received, and I'm glad we were able to resolve the issue you contacted us about. Please follow up with us and let us know how the glasses worked out for you.
Abe R.
EyeQue is very helpful for personalizing your eye glasses
Response from EyeQueSep 27, 2023
Hello Abe! We're so glad you received great support with your eye glass orders! Feel free to reach out again should you need help with anything else.
Phil
Received quick and helpful responses to all my questions.
Response from EyeQueSep 27, 2023
Hello Phil, Thank you for your 5-star review!! We appreciate your positive feedback, we were happy to assist you. Please feel free to reach out should you need any future assistance.
for your O.
Agent was very kind and helpful and knowledgeable! Thank you!
Response from EyeQueSep 25, 2023
Hello there! Thank you for the kind words! We are happy to know our support team provided the assistance you needed. Please feel free to contact us again with any other questions.
Les
I was surprised by how well I could see with my right eye (the left one was easy). However, I think my astigmatism is not right, because I see two pictures, which makes it impossible to use your glasses to neither see far nor near. I would appreciate any help on how to fix it because I believe this is fixable.
Response from EyeQueSep 7, 2023
Hello there! Thank you for your review! We're happy to hear clearer vision has been restored for you, but are sorry to learn about the double vision. We believe we know what is causing it - please review the email sent to you by one of our support representatives for additional assistance.
Stephen G. - Johns Creek, G.
If I was describing the EyeQue customer service to that of other businesses I would have to say EyeQue is absolutely exceptional. But that would not be going far enough. It is been my experience in working with Nerissa that bringing better site your clients is a calling, not just a job. As a homebound senior citizen in declining health I didn’t think I would be able to read the printed word again, or clearly see the faces of my loved ones. EyeQue and Nerissa changed that for which I am forever grateful.
Response from EyeQueSep 6, 2023
Hello Stephen - we appreciate your kind words! Thank you for taking the time to share your experience with us, and we're excited that we were able to help you regain the vision you have been missing for some time. If there is anything else our team can help you with, please do not hesitate to reach out!
