Eyemart ExpressReviews of eyemartexpress.com

My first visit at Eyemart Express in Sand Springs was on 8/21/26. I selected my frames and paid for the glasses. I picked them up on 8/28/26. I went back for a third time on 8/29/26 because they were not the progressive lenses I had requested. I had to pay $76 to get them like I wanted. When I went to pick them on 9/11/26 up this time they were polarized like sunglasses. So this time they had to be changed for the progressive lenses I had ordered.I picked them up again on 9/19/26. I took them home but on 9/26/26 I returned them but I could read with no line bifocals. I was told they would have to be sent off again. On this date I requested a refund. I was given a refund but not the correct amount. On 10/03/26 I returned one more time for the remaining balance I was shorted the week before. The manager was quite rude about it. I thanked him but he had no response. I had a friendly exchange with a young lady named Emerald in the store. She had waited on me another time and was cordial. I went there to save some money on glasses but I would never go there again.

It was great expect for a couple of the frames wouldn’t allow for virtual viewing.

Quick to order easy enough, and the glasses come quick. Never had an issue with our glasses

I had such a great experience with Janeth at Eyemart in Del Rio. I’m hard to fit when it comes to glasses, but she has a great eye for shape, size, and color and knew exactly what worked with my face. She took her time finding the right glasses and sunglasses for me, even staying into her lunch break. I especially appreciated her honesty—if something didn’t flatter me, she kindly said so rather than just trying to make a sale. I really trusted her judgment and loved what she helped me choose. Janeth is bubbly, a little sassy in the best way, warm, and so easy to talk to. She makes you feel comfortable right away and genuinely cares about helping you look your best. She was also quick and precise with the measurements and ordering. I’ll definitely return to this location and ask for Janeth. She made the whole experience easy, fun, and personal!

Accurate good price and fast shipping

fatima was wonderful. the other lady was training someome and she did a great job. the trainee greeted everyone that walked in.

Erica the general manager has great people skills and customer service. She is in that roll for a reason and it shows. She was very patient with me and very very thourgh. Thank you very much for my new glasses Erica!! God bless and see you soon

What a wonderful experience!! I broke my glasses, ordered from Eyemart express and had my new pair in 3 days. The glasses were as described and beautifully done !!